Top Remote Support Engineer Jobs in NYC

The Senior Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging technical issues related to performance and instance availability. They will mentor junior team members and work directly with customers. Strong technical and interpersonal skills are required for this customer-facing role, along with the ability to work outside of normal business hours.

As a Staff Technical Support Engineer at ServiceNow, you will be responsible for providing technical support to customers, resolving technical cases, and mentoring junior team members. Your role will involve communicating with customers through various channels to troubleshoot and resolve issues effectively. Your input will also be valuable for process and product improvements within the company.

The Performance Technical Support Engineer at ServiceNow is responsible for managing and resolving challenging technical issues related to Performance and instance availability. The role requires strong technical skills in Java, JavaScript, Python, and more, as well as excellent communication and customer service abilities. Must be able to work outside normal business hours.

The Senior Technical Support Engineer at ServiceNow is responsible for providing technical assistance to customers, resolving technical cases, and collaborating with teams to resolve complex issues. They also provide input for process and product improvements based on their experiences with customers.

As a Senior Technical Support Engineer at ServiceNow, you will be responsible for resolving technical cases for customers, providing outstanding support experiences, and collaborating with various teams. This role requires strong communication, problem-solving skills, and a deep understanding of the ServiceNow platform.

As a Senior Technical Support Engineer at ServiceNow, you will provide technical support to customers, troubleshoot issues, and ensure timely resolution of cases. You will use various communication channels to assist customers and collaborate with different teams to resolve complex issues. Your expertise in Java and SQL will be essential in understanding and diagnosing technical issues on the ServiceNow platform.

Provide technical support to customers for ServiceNow software and platform, troubleshoot issues, and communicate solutions effectively. Collaborate with other teams to resolve complex cases and suggest process improvements. Must have 0-2+ years of customer facing technical support experience, ability to troubleshoot technical issues, and read basic Java/JavaScript code.