Top Remote Support Engineer Jobs in NYC

Provide technical support and solutions for ad-serving platforms, assist Sales with customer deployments and modifications, and conduct needs analyses and product testing.

The Support Engineer 2 is responsible for product knowledge and technical support for Sales Representatives and customers, participates in product releases, assists in evaluating products, and provides problem resolution. Works collaboratively with the sales team and manages customer deployments and initiatives.

The role involves providing technical support to SailPoint customers, troubleshooting issues, documenting solutions, and interfacing with various teams to enhance product quality and service. 24x7 on-call support is required along with a strong focus on customer satisfaction.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

The Assigned Support Engineer provides technical support to major customers, resolves complex issues, engages with stakeholders, and collaborates with product and development teams.

As a Support Engineer, you'll resolve customer issues with GitLab, troubleshoot performance in Linux systems, and collaborate with various teams to enhance solutions.

The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.

The Support Engineer I acts as the first point of contact for customers, resolving technical issues, and ensuring an excellent customer experience with Cleo software.

The Tier 2 Support Engineer resolves technical issues, engages with customers, supports onboarding, and documents solutions to improve processes.

The AI Support Engineer will troubleshoot customer issues, escalate problems, document solutions, and contribute to product testing and automation.

The Cloud Technical Support Engineer - Co-op will assist enterprise customers with integrating applications, diagnose issues, validate interoperability with third-party software, and work with R&D and development teams.

As a Senior Customer Support Engineer in Deployments, you will manage smooth deployments for Fortune 500 clients, resolve technical challenges, and foster relationships by creating documentation, managing escalations, and educating customers.

The Support Engineer, SAP, ECP, Payroll is responsible for providing remote support for SAP applications, troubleshooting issues, and implementing changes to enhance client operations.

The Software Engineer III will focus on leveraging Generative AI for patient solutions, enhancing voice AI agents, and managing technical projects while mentoring peers.

As a Technical Support Engineer, assist customers with troubleshooting and implementing SDK products, providing technical support on Java and C# integrations, and documenting solutions.

The Developer Support Engineer role involves assisting developers in integrating RevenueCat SDK, resolving issues, and enhancing the developer experience through collaboration and tool development.

Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.

The Senior Application Support Engineer will resolve application issues, manage support tickets, and communicate with customers effectively. Key tasks include collaborating with the team, suggesting improvements, and providing 24/7 support.

As a Senior Solutions Support Engineer, you will provide technical support, troubleshoot issues for customers, mentor team members, and design solutions for support scalability.

The Software Support Engineer serves as a key escalation point for unresolved cases, conducts technical analysis, collaborates on debugging, and mentors Frontline Engineers while ensuring customer satisfaction.

Support and manage a fleet of field devices, ensuring operation reliability, conducting firmware updates, troubleshooting issues, and guiding installations.

Provide L3 support by managing and maintaining IT infrastructure, troubleshooting applications, and optimizing system performance for clients.

Join the Gigster Talent Network as an SRE Support Engineer, providing support for scalable applications and cloud services, including troubleshooting and improving internal tools.

The Customer Support Engineer resolves L3/L4 technical issues, collaborates with teams to improve products, and ensures customer satisfaction.

The Enhanced Support Engineer at Nerdio focuses on deploying AVD environments, providing technical support, and collaborating with clients. The role requires technical expertise in various Microsoft technologies and strong troubleshooting skills.