Top Remote Support Engineer Jobs in NYC

Provide technical support and solutions for ad-serving platforms, assist Sales with customer deployments and modifications, and conduct needs analyses and product testing.

The Support Engineer 2 is responsible for product knowledge and technical support for Sales Representatives and customers, participates in product releases, assists in evaluating products, and provides problem resolution. Works collaboratively with the sales team and manages customer deployments and initiatives.

The Principal Cloud Support Engineer leads technical support, manages escalations, provides customer advisory, and enhances support operations in a cloud storage environment.

The role involves providing technical support to SailPoint customers, troubleshooting issues, documenting solutions, and interfacing with various teams to enhance product quality and service. 24x7 on-call support is required along with a strong focus on customer satisfaction.

The Assigned Support Engineer provides technical support to major customers, resolves complex issues, engages with stakeholders, and collaborates with product and development teams.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

As a Support Engineer, you'll resolve customer issues with GitLab, troubleshoot performance in Linux systems, and collaborate with various teams to enhance solutions.

The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.

The Support Engineer I acts as the first point of contact for customers, resolving technical issues, and ensuring an excellent customer experience with Cleo software.

As a Senior Support Engineer, you will provide technical support, troubleshoot issues, collaborate with engineering, and enhance user experience at n8n.

The Tier 2 Support Engineer resolves technical issues, engages with customers, supports onboarding, and documents solutions to improve processes.

The AI Support Engineer will troubleshoot customer issues, escalate problems, document solutions, and contribute to product testing and automation.

The Cloud Technical Support Engineer - Co-op will assist enterprise customers with integrating applications, diagnose issues, validate interoperability with third-party software, and work with R&D and development teams.

Provide expert technical support to customers, manage issues to resolution, maintain relationships, and contribute to documentation and best practices. Work with cross-cultural teams and focus on continuous improvement.

The HPC Applications Support Engineer will bridge the gap between HPC technology and users, providing technical training, documentation, and analysis to enhance customer success and aid scientific innovation.

As a Support Engineer at Delve, you'll deliver real-time technical support, troubleshoot issues, guide customers through compliance workflows, and collaborate with engineering to enhance the support experience.

The Senior Support Engineer will troubleshoot technical issues related to the Akeyless platform, support customers, and collaborate with engineering teams.

Provide developer support for Supabase, triage cases, improve efficiency, and communicate with technical customers in an open-source environment.

As a Senior Cloud Support Engineer, you will support cloud-based infrastructure, troubleshoot issues, and ensure service availability while maintaining customer satisfaction.

Provide technical support for DEWALT products, collaborate with contractors, prepare quantity take-offs, and maintain client records.

As a Senior Customer Support Engineer in Deployments, you will manage smooth deployments for Fortune 500 clients, resolve technical challenges, and foster relationships by creating documentation, managing escalations, and educating customers.

The Support Engineer, SAP, ECP, Payroll is responsible for providing remote support for SAP applications, troubleshooting issues, and implementing changes to enhance client operations.

The Software Engineer III will focus on leveraging Generative AI for patient solutions, enhancing voice AI agents, and managing technical projects while mentoring peers.

As a Technical Support Engineer, assist customers with troubleshooting and implementing SDK products, providing technical support on Java and C# integrations, and documenting solutions.

The Developer Support Engineer role involves assisting developers in integrating RevenueCat SDK, resolving issues, and enhancing the developer experience through collaboration and tool development.