Top Remote Support Engineer Jobs in NYC

The Assigned Support Engineer provides technical support to major customers, resolves complex issues, engages with stakeholders, and collaborates with product and development teams.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

The role involves providing technical support to SailPoint customers, troubleshooting issues, documenting solutions, and interfacing with various teams to enhance product quality and service. 24x7 on-call support is required along with a strong focus on customer satisfaction.

As a Support Engineer, you'll resolve customer issues with GitLab, troubleshoot performance in Linux systems, and collaborate with various teams to enhance solutions.

The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.

The Support Engineer I acts as the first point of contact for customers, resolving technical issues, and ensuring an excellent customer experience with Cleo software.

The Cloud Technical Support Engineer - Co-op will assist enterprise customers with integrating applications, diagnose issues, validate interoperability with third-party software, and work with R&D and development teams.

The Software Engineer III will focus on leveraging Generative AI for patient solutions, enhancing voice AI agents, and managing technical projects while mentoring peers.

As a Technical Support Engineer, assist customers with troubleshooting and implementing SDK products, providing technical support on Java and C# integrations, and documenting solutions.

Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.

Provide technical support for DEWALT products, collaborate with contractors, prepare quantity take-offs, and maintain client records.

Support and manage a fleet of field devices, ensuring operation reliability, conducting firmware updates, troubleshooting issues, and guiding installations.

Provide L3 support by managing and maintaining IT infrastructure, troubleshooting applications, and optimizing system performance for clients.

Join the Gigster Talent Network as an SRE Support Engineer, providing support for scalable applications and cloud services, including troubleshooting and improving internal tools.

The Customer Support Engineer resolves L3/L4 technical issues, collaborates with teams to improve products, and ensures customer satisfaction.

The Enhanced Support Engineer at Nerdio focuses on deploying AVD environments, providing technical support, and collaborating with clients. The role requires technical expertise in various Microsoft technologies and strong troubleshooting skills.

The Database Support Engineer will resolve complex PostgreSQL issues, provide proactive advice, collaborate with customers, mentor junior staff, and recommend product improvements.

The Database Support Engineer will resolve complex customer issues, optimize workloads, debug edge functions, mentor junior team members, and improve product quality based on real usage.

As a Database Support Engineer, you'll resolve advanced PostgreSQL issues, provide proactive optimization advice, mentor juniors, and improve product quality through customer interactions.

Provide developer support for Supabase, responding to support cases, triaging issues, and improving support efficiency through internal tooling development.

Provide developer support, triage cases, monitor feedback channels, and improve support efficiency. Collaborate with product teams on technical issues.

As an Overnight Customer Support Engineer, you will provide technical support, troubleshoot issues, and create documentation while collaborating with teams to enhance system functionality.

The Lead Implementations Support Engineer leads technical onboarding for new clients, manages data migration, and mentors the implementation team to ensure quality and efficiency in onboarding processes.

The Support Engineer, Endpoint will provide technical support for endpoint security, troubleshoot issues, deploy and maintain systems, and collaborate with cross-functional teams to enhance customer experience.

The Application Support Engineer installs, configures, troubleshoots, and maintains applications. Responsibilities include ensuring server reliability, documentation, mentoring team members, and improving processes.