Top Remote Fintech Operations & Support Jobs in New York City, NY

The Quality Assurance Specialist II is responsible for designing QA frameworks, analyzing quality issues, and enhancing customer experience through operational excellence. They collaborate with cross-functional teams, lead calibration efforts, and drive data-informed quality improvements across products and services.

The role requires leading customer value initiatives in supply chain design and planning, driving adoption through workshops and relationship management, while mentoring team members and ensuring exceptional customer experience.

As a Payment Operations Specialist, you'll manage payment workflows, resolve transaction issues, collaborate with teams, and propose operational improvements.

The VP, Engineering Cloud Agile Lead coordinates Agile Scrum/Kanban teams for cloud migration initiatives, manages resources, and collaborates with cross-functional teams to ensure compliance and effective migration processes.

The Claims Analyst manages EPL claims, conducts investigations, analyzes coverage, communicates with stakeholders, supports litigation, and collaborates with team members to achieve high-quality outcomes.

As an Implementation Manager, you'll lead onboarding for ISV partners, coordinating with teams to ensure smooth transitions and tracking partner activation outcomes using Salesforce.

The Learning Systems Lead will design and implement an AI-native learning infrastructure focused on onboarding and continuous development, aiming to reduce time-to-mastery for new hires and enhance overall employee learning.

As an Implementation Associate, you will configure banking workflows, manage client relationships, and enhance digital banking experiences for financial institutions.

The Sr. Administrative Assistant will support two executives, manage communication, organize meetings, handle travel arrangements, and ensure smooth operations.

The Claims Billing Specialist will manage billing operations, ensuring timely claims submissions, compliance, and follow-ups on unpaid claims while collaborating with the Claims team and Product.