Top Remote Senior Operations Manager Jobs in NYC, NY

Lead post-decision reviews of LTC and IDI underwriting to ensure accuracy and consistency; analyze morbidity underwriting trends; build dashboards and reports; recommend guideline, training, tool, and process improvements; partner with underwriting, product, and modernization teams to implement changes and support governance.

Lead design and scaling of GTM systems architecture, data strategy, AI-enabled workflows, and operational processes. Own HubSpot and GTM tech ecosystem, ensure data quality and integrations, automate workflows, and advise GTM leadership to improve efficiency across Sales, Marketing, Partnerships, and Customer Success.

The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.

As Operations Risk Lead, you'll oversee trade operations, manage operational risk, serve client needs, and enhance risk management processes for Kalshi's financial markets.

Lead cross-functional operational initiatives to improve efficiency and scalability. Scope and deliver end-to-end projects, build 0→1 workflows and playbooks, run root-cause analyses using data tools, and align stakeholders to drive measurable pod-level outcomes.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

Own and improve Delivery operations workflows connecting customer demand to capacity planning, cost visibility, reporting, and execution. Lead Jira infrastructure, staffing and cost models, build dashboards and decision-useful materials, partner cross-functionally, and drive automation and AI to simplify recurring work. Maintain operating cadences and support strategic planning; travel up to 10%.

Lead day-to-day operations for Short Term Disability and FML claims, managing 60-80 specialists and 4-6 unit managers. Drive operational metrics, quality, service, process and technology improvements, change management, cross-functional partnerships, and full people management including hiring, performance, and development.

The Commercial Title Examiner conducts title searches, resolves defects, and ensures property titles are clear for energy projects, acting as a subject matter expert.

Lead and manage the onboarding strategy for veterinary clinics, overseeing a team of specialists, ensuring successful implementation and client delivery across multiple projects.