Top Remote Senior Operations Manager Jobs in NYC, NY

The CX Operations Insights Lead will analyze customer success metrics, develop reporting packages, and utilize data modeling to drive informed strategies that enhance customer engagement. This role demands effective collaboration across teams and requires mentoring junior analysts while leading data-driven projects to determine KPIs that influence business performance.

The Advanced TV Director will drive revenue growth in connected TV (CTV) by identifying opportunities with agencies and brands, collaborating cross-functionally, and establishing strategic priorities. Responsibilities include executing go-to-market strategies, building relationships in the CTV landscape, and influencing product direction based on market feedback.

The Director of Strategic Projects will lead high-visibility initiatives to enhance Zearn's implementation and user engagement, collaborate with executive leadership, refine operational processes, and influence the strategic direction and growth of Zearn, making a significant impact in educational outcomes.

The Digital Contact and Services Manager will lead a team in developing and managing Contact Center AI solutions. Responsibilities include analyzing data for business insights, coaching team members, managing the AI development lifecycle, and collaborating on strategies that drive user engagement and company growth. The role requires extensive experience in data analysis, AI technologies, and team leadership.

The Head of Content and Community will lead Hungryroot's editorial content strategy and community engagement efforts, creating engaging content that aligns with the brand's mission. Responsibilities include content production, social media distribution, community management, and collaboration with cross-functional teams to enhance customer experience and brand loyalty.

As a Bootcamp Instructor for Codecademy, you will deliver live online AI courses, develop engaging curriculum and materials, assess student performance, and create a supportive learning community. The role requires real-world experience in AI and teaching/training, as well as skills in various AI technologies.

The Partnerships Manager will lead and drive revenue growth through strategic relationships in Benefits Administration and HCM. Responsibilities include managing the full sales cycle, conducting market research, negotiating deals, and collaborating with internal teams to optimize partnerships and enhance customer engagement.