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The role focuses on AI governance and admin experience, developing strategies and roadmaps for implementing agents in enterprise settings while ensuring user management and collaboration.

Drive customer growth, adoption, and renewals for Notion's product by helping clients achieve goals through AI workflows and customer success strategies.

You will lead the Mobile AI engineering team, defining roadmaps, improving product quality, and collaborating cross-functionally to deliver mobile AI solutions.

The Software Engineer will enhance trust and security in Notion's features, build AI-powered systems for risk detection, and collaborate across departments to ensure data privacy.

Lead UX research to define and scale evaluation of Notion's AI experiences. Create reusable rubrics and measurement approaches, run longitudinal and feature-specific studies, identify failure modes and recovery behaviors, and operationalize evaluation with product, design, engineering, and data science partners to improve model output quality and end-to-end user experience.

Conduct end-to-end qualitative and quantitative research to improve Notion's AI features (e.g., Notion Agent, Chat). Study human–AI workflows, run usability and post-ship evaluations, partner with Design/Product/Engineering/Data Science, communicate insights to stakeholders, and connect research to measurable business outcomes.

The Software Engineer in Product Infrastructure will shape core frameworks, design new systems, solve complex technical challenges, and improve developer productivity by integrating various technologies like AWS and TypeScript.

Manage accurate, on-time EMEA payrolls and provide APAC operational coverage. Process monthly payrolls, one-time payments, and pension contributions; reconcile payroll journal entries and balance sheets; liaise with vendors and cross-functional teams; generate payroll reports; and improve payroll workflows while providing employee support.

Own and scale Notion's internal CX knowledge system: design information architecture and governance, ensure content accuracy and freshness, build reusable modular content, supervise AI-assisted content automation, and partner cross-functionally to enable support readiness and improve support quality and efficiency.

Own end-to-end enablement for CX teams: design onboarding, training, and change management; create and maintain knowledge and SOPs; lead launch readiness; measure readiness and QA outcomes; iterate on programs to improve productivity and customer experience while partnering cross-functionally.