Top Senior Level Customer Success Jobs in NYC
Lead executive relationship management for existing accounts, develop ServiceNow solutions, manage worldwide resources, and achieve financial targets for assigned clients.
Lead a global team in designing and implementing customer success methodologies, foster relationships with top clients, collaborate with executive team on company strategy and growth, and achieve top rankings in the LMS and e-learning industry.
Maven is seeking a Senior Director to lead the Strategic Client Success team, focusing on team leadership, performance tracking, client feedback analysis, and strategic advising. This role requires 10+ years of experience in account management or client services in digital health or SaaS companies, with a strong emphasis on people management and strategic advising for large accounts.
Oversee Enterprise Client Success team, drive growth and performance, optimize customer lifecycle, act as voice of the client, engage with high-level clients, and ensure client satisfaction. Requires 10+ years of account management experience in digital health, team management skills, and strong communication and leadership abilities.
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The Client Growth Director at VideoAmp is responsible for driving Revenue and Measurement/Currency growth across their assigned POD, supporting Sales leads, building strategic relationships, and providing guidance to clients. They have expertise in media strategy, data operations, and client engagement to elevate business through VideoAmp solutions.
Customer Success Manager responsible for driving revenue growth, maximizing customer lifetime value, and building strong relationships with key clients. Collaborate with cross-functional teams to support customers at every stage of their journey and identify upsell opportunities. Lead strategic meetings, drive value alignment with business objectives, and advocate for customers internally. Responsible for renewals and thought leadership with executive sponsors.
Seeking a remote Customer Success Leader to guide Platforms Team, support clients with unique challenges, and contribute to collective success through technical acumen and exceptional relationship-building skills.
The Senior Client Services Consultant provides administrative and customer service to the Professional Employer Organization (PEO), managing customer relationships and ensuring satisfaction. Responsibilities include client communication, project management, and coordination with internal teams to deliver exceptional service and support.
Seeking a Senior Customer Success Manager to focus on client relationships, optimize campaign performance, manage key accounts, and lead organizational workflows. Core responsibilities include maintaining accounts, supporting revenue growth, and providing product expertise to clients.
The Senior Professional Services Veterinarian- Dermatology Specialist will support the commercial, medical, and business needs of the companion animal business unit in the field of dermatology. Responsibilities include serving as a subject matter expert in companion animal dermatology, developing strategic initiatives, collaborating with customers and industry leaders, and representing the company at scientific events.
The Senior Customer Success Manager at BlackLine delivers post-sales efforts to assigned customers via a consultative Customer Success program strategy focused on optimizing customer adoption of subscribed licenses and products, preventing attrition, and enhancing customer health and satisfaction. They use their expertise in the company's platform and products to provide best practice deliverables, coaching, Business Reviews, Customer Success Reviews, and success planning aligned with customer goals.
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