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Top Senior Level Customer Success Jobs in NYC

117+ Job Results
16 Hours Ago
New York City, NY
Remote
20,000 Employees
164K-270K Annually
7+ Years of Experience
20,000 Employees
164K-270K Annually
7+ Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead executive relationship management for existing accounts, develop ServiceNow solutions, manage worldwide resources, and achieve financial targets for assigned clients.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
16 Hours Ago
New York City, NY
Remote
400 Employees
7+ Years of Experience
400 Employees
7+ Years of Experience
Artificial Intelligence • Cloud • Edtech • HR Tech • Sales • Software
Lead a global team in designing and implementing customer success methodologies, foster relationships with top clients, collaborate with executive team on company strategy and growth, and achieve top rankings in the LMS and e-learning industry.
Top Benefits:
401-K
401-K Matching
Company Equity
+37 More
16 Hours Ago
New York City, NY
Hybrid
550 Employees
165K-235K Annually
7+ Years of Experience
550 Employees
165K-235K Annually
7+ Years of Experience
Healthtech • HR Tech • Kids + Family • Telehealth
Maven is seeking a Senior Director to lead the Strategic Client Success team, focusing on team leadership, performance tracking, client feedback analysis, and strategic advising. This role requires 10+ years of experience in account management or client services in digital health or SaaS companies, with a strong emphasis on people management and strategic advising for large accounts.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
16 Hours Ago
New York City, NY
Hybrid
550 Employees
165K-235K Annually
7+ Years of Experience
550 Employees
165K-235K Annually
7+ Years of Experience
Healthtech • HR Tech • Kids + Family • Telehealth
Oversee Enterprise Client Success team, drive growth and performance, optimize customer lifecycle, act as voice of the client, engage with high-level clients, and ensure client satisfaction. Requires 10+ years of account management experience in digital health, team management skills, and strong communication and leadership abilities.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More

Featured Jobs

Yesterday
New York City, NY
Remote
Hybrid
500 Employees
119K Annually
7+ Years of Experience
500 Employees
119K Annually
7+ Years of Experience
AdTech • Big Data • Digital Media • Marketing Tech • Sales • Software • Data Privacy
The Client Growth Director at VideoAmp is responsible for driving Revenue and Measurement/Currency growth across their assigned POD, supporting Sales leads, building strategic relationships, and providing guidance to clients. They have expertise in media strategy, data operations, and client engagement to elevate business through VideoAmp solutions.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
2 Days Ago
New York City, NY
Hybrid
1,800 Employees
110K-130K Annually
7+ Years of Experience
1,800 Employees
110K-130K Annually
7+ Years of Experience
Marketing Tech • Professional Services • Social Impact • Analytics • Design
Customer Success Manager responsible for driving revenue growth, maximizing customer lifetime value, and building strong relationships with key clients. Collaborate with cross-functional teams to support customers at every stage of their journey and identify upsell opportunities. Lead strategic meetings, drive value alignment with business objectives, and advocate for customers internally. Responsible for renewals and thought leadership with executive sponsors.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
2 Days Ago
New York City, NY
Remote
46 Employees
125K-185K Annually
7+ Years of Experience
46 Employees
125K-185K Annually
7+ Years of Experience
AdTech • Other • Software • Cybersecurity
Seeking a remote Customer Success Leader to guide Platforms Team, support clients with unique challenges, and contribute to collective success through technical acumen and exceptional relationship-building skills.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+38 More
2 Days Ago
New York City, NY
Hybrid
43,000 Employees
74K-113K Annually
7+ Years of Experience
43,000 Employees
74K-113K Annually
7+ Years of Experience
Fintech • Insurance
The Senior Client Services Consultant provides administrative and customer service to the Professional Employer Organization (PEO), managing customer relationships and ensuring satisfaction. Responsibilities include client communication, project management, and coordination with internal teams to deliver exceptional service and support.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+39 More
2 Days Ago
New York City, NY
Hybrid
5-7 Years of Experience
5-7 Years of Experience
AdTech • Digital Media • eCommerce • Marketing Tech • Retail • Software
Seeking a Senior Customer Success Manager to focus on client relationships, optimize campaign performance, manage key accounts, and lead organizational workflows. Core responsibilities include maintaining accounts, supporting revenue growth, and providing product expertise to clients.
Top Benefits:
401-K
Company Equity
Company Outings
+35 More
2 Days Ago
New York City, NY
Remote
74,000 Employees
136K-213K Annually
5-7 Years of Experience
74,000 Employees
136K-213K Annually
5-7 Years of Experience
Healthtech • Biotech • Pharmaceutical
The Senior Professional Services Veterinarian- Dermatology Specialist will support the commercial, medical, and business needs of the companion animal business unit in the field of dermatology. Responsibilities include serving as a subject matter expert in companion animal dermatology, developing strategic initiatives, collaborating with customers and industry leaders, and representing the company at scientific events.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+38 More
2 Days Ago
New York City, NY
Remote
1,900 Employees
112K-149K Annually
7+ Years of Experience
1,900 Employees
112K-149K Annually
7+ Years of Experience
Cloud • Fintech • Information Technology • Machine Learning • Software
The Senior Customer Success Manager at BlackLine delivers post-sales efforts to assigned customers via a consultative Customer Success program strategy focused on optimizing customer adoption of subscribed licenses and products, preventing attrition, and enhancing customer health and satisfaction. They use their expertise in the company's platform and products to provide best practice deliverables, coaching, Business Reviews, Customer Success Reviews, and success planning aligned with customer goals.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+53 More
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