Jobs at Bloomingdale's

Supports day-to-day marketplace operations across vendors, stores, customer service, and financial dispute resolution. Responsibilities include troubleshooting operational issues, analyzing transaction and shipment records, reconciling credits and inventory, monitoring vendor performance, enforcing service-level agreements, supporting corrective actions, maintaining accountability reporting, and identifying process improvements. The role also provides partner support, researches root causes, and assists with evolving marketplace initiatives.

Supports marketplace business development, seller onboarding, and account management for more than 300 brands. Maintains business development trackers and documentation, coordinates seller communications, manages onboarding timelines and financial account setup, and follows up on outstanding actions. Provides operational support for assortment submissions, product launches, promotions, and marketing initiatives while collaborating with brands, merchants, and internal teams to ensure accurate, timely execution.

Manages seasonal content strategy and planning across marketing channels, translating business, merchant, and brand priorities into content programs, briefs, calendars, and creative deliverables. Coordinates Account Management, Creative, Copy, Merchandising, SEO, Fashion Office, Production, and Finance teams; oversees asset revisions, approvals, governance, timelines, and channel utilization. Evaluates content effectiveness and identifies opportunities to improve asset efficiency, reduce duplication, and maximize creative impact.

Leads growth acceleration across Bloomingdale’s luxury portfolio by developing customized strategies, scalable operating models, launch frameworks, performance dashboards, and execution playbooks. Coordinates merchandising, stores, digital, marketing, customer experience, visual merchandising, strategy, and brand partners. Drives accountability, change adoption, operational excellence, luxury customer experience, talent capability, business performance, and strategic partnership expansion.

Develop and manage omnichannel merchandise marketing strategies across digital, affiliate, social, search, influencer, email, and traditional media. Partner with merchants, marketing teams, creative teams, and vendors to plan campaigns, secure cooperative funding, optimize budgets and messaging, evaluate KPIs, and support business priorities. Lead division-level planning and coach direct reports.

Leads the multi-year transformation of Bloomingdale’s 59th Street flagship. Owns the integrated roadmap, project governance, milestones, dependencies, risks, communications, and cross-functional execution across renovation, capital projects, customer experience, brand, marketing, talent, digital, merchandising, and store operations. Partners with senior leaders, Finance, construction, and external stakeholders to ensure readiness, accountability, financial performance, and delivery of transformation outcomes.

Develop the visual evolution of Bloomingdale’s digital presence and seasonal omni-channel campaigns. Concept and execute integrated creative across web, social, email, and paid media; build responsive design systems in Figma; create motion graphics in After Effects; and apply strong typography, branding, and visual storytelling. Research cultural and design trends, explore generative AI workflows, support senior art directors, and collaborate with Marketing and Merchandising teams.

Lead the multi-year transformation of Bloomingdale’s 59th Street flagship. Own the integrated roadmap, project governance, workstreams, milestones, dependencies, risks, capital projects, stakeholder coordination, financial and customer outcomes, and executive communications. Partner across construction, operations, merchandising, marketing, digital, talent, and store leadership to ensure renovation phases and business initiatives remain aligned with the flagship vision and deliver on schedule.

Provide budgeting, forecasting, and financial analysis to identify cost savings and profit opportunities. Support annual/seasonal planning, complete month-end forecasts and journal entries, review financial statements, report variances to senior management, and collaborate with partners to track KPIs and ensure budgets are met.

Leads photography art direction for ecommerce, editorial, campaign, social, and promotional content. Directs on-set execution, casting, lighting, composition, talent, image selection, retouching, and post-production. Partners with creative, marketing, production, design, social, and video teams to deliver brand-consistent imagery within budget and timelines. Evolves visual identity, styling and photography processes, champions innovation, and ensures assets support launches, consumer engagement, and global market needs.

Supports Bloomingdale’s luxury personal shopping operations by preparing appointment spaces and merchandise, processing shipments and returns, coordinating deliveries and secure merchandise movements, maintaining inventory and operational supplies, and partnering with selling, concierge, store operations, and asset protection teams. The role ensures precise, timely execution of client appointments, fulfillment, merchandise handling, hospitality standards, and back-of-house organization.

Lead regional store technology rollouts, QA, and escalations; consult with store leadership to increase adoption; create training and documentation; analyze incidents and recommend proactive support strategies.

Lead and develop store operations teams to drive sales, fulfillment, expense control, and customer service. Oversee cash office, vendor work orders, technology adoption, loss prevention, back-of-house organization, staffing, training, and operational scorecard metrics to meet EBIT and NPS targets.

Lead the CHANEL brand business within the store, driving sales, client engagement, full-price sell-through, team development, and brand image. Partner with store and central teams to execute localized strategies, optimize selling technology, coach leaders, manage P&L elements, and ensure exceptional customer experiences.

Lead a multi-million dollar shoes and ready-to-wear sales team, coach selling behaviors, drive clienteling and outreach, execute merchandising and fulfillment, track metrics, and support store priorities to maximize sales and customer experience.

Lead enterprise talent development and performance strategy for Bloomingdale's. Build and execute programs for development, succession planning, talent reviews, performance management, culture surveys, metrics, and cross-functional partnerships to identify, develop, and retain top talent.

Create original, on-brand visual designs and in-store merchandising collateral for seasonal campaigns and special projects. Research trends, develop concepts, collaborate with internal and external teams, take ownership of projects, and perform physical installation tasks as needed.

Lead planning and execution of luxury client activations, manage the VIC activations calendar and reporting, coordinate cross-functional stakeholders, provide on-site support, optimize luxury selling and assortments, develop content/programming for selling expertise, and manage concierge networks and reporting cadence.

Lead Bloomingdale's credit strategy across acquisition, activation, engagement, retention, and cardholder value. Own issuer and enterprise partnerships, credit marketing calendar, KPIs, compliance, and credit economics to integrate card profitability into loyalty and lifecycle programs.

Lead Bloomingdale's Loyallist program strategy and roadmap to grow enrollment, penetration, retention, and member spend. Design tier architecture and benefits, own program economics and LTV modeling, set loyalty platform and data integration requirements, and integrate loyalty into in-store clienteling and CRM to drive measurable growth.