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Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
Drive long-term revenue by developing relationships with small business clients, manage prospective and existing client portfolio in CRM, identify and close new sales opportunities, meet performance metrics, apply deal-structuring strategies, and improve processes.
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
Contact customers with overdue loans via high-volume inbound/outbound calls, negotiate and execute payment arrangements per company call flow, resolve complex late-payment issues with professionalism and empathy, accurately record interactions in the company database, and maintain strong time-management and remote-work discipline.
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
Handle inbound customer calls for a consumer lending brand after a 4-week training program. Resolve inquiries, process payments and payment plans, update accounts, and provide clear, empathetic verbal and written support while working remotely within specified states.
