Jobs at Hospital for Special Surgery

Leads strategic internal and external communications for technology, innovation, transformation, and Atlas initiatives. Responsibilities include executive communications, board reporting, leadership messaging, stakeholder engagement, town halls, external forums, change communications, newsletters, engagement calendars, and communications measurement. Translates complex technology, data, AI, cybersecurity, clinical informatics, and transformation work into clear enterprise-impact narratives.

Manages strategic sourcing, supplier relationships, contract negotiation, and procurement projects for medical-surgical and purchased-services spend. Reviews and develops contracts, conducts market and cost analyses, leads RFx events, monitors supplier performance, and identifies savings and value opportunities. Uses ERP, contract lifecycle management, and analytics tools to support data-driven recommendations, sourcing strategies, stakeholder collaboration, and departmental planning.

Develops and implements internal communications that support organizational priorities, employee engagement, organizational changes, and workplace culture. Manages intranet content, newsletters, leadership messages, signage, multimedia communications, and employee events. Tailors messaging for diverse employee audiences, supports time-sensitive operational communications, monitors engagement metrics and feedback, and recommends improvements while coordinating with the broader Communications team.

The Employee Relations Manager advises managers on performance, conduct, attendance, lateness, investigations, workplace concerns, employment policies, and accommodations. The role leads harassment, discrimination, wage and hour, retaliation, and misconduct investigations; oversees reasonable accommodation cases; develops manager guides and training; analyzes employee relations metrics; communicates policy guidance; and partners with Legal, Compliance, Risk, Security, Occupational Health, and HR stakeholders.

Coordinate employee leaves of absence, including case creation, timekeeping and payroll entry, records maintenance, employee and manager inquiries, reporting, donated leave tracking, and vendor communication. Support reasonable accommodation cases while maintaining confidentiality of medical and personal information. The role requires accurate work, strong communication, customer service, collaboration, and familiarity with HR and timekeeping systems.

The DevSecOps Engineer embeds security into software development, cloud infrastructure, CI/CD pipelines, and deployment processes. Responsibilities include implementing automated security controls, managing application and cloud vulnerability scanning, conducting threat modeling and design reviews, securing containers and Infrastructure as Code, developing security automation and reporting, tracking remediation, and supporting audits and compliance activities. The role partners extensively with development, infrastructure, cloud, architecture, cybersecurity, and data teams in a regulated healthcare environment.

Leads the design, development, testing, implementation, and support of Workday integrations with external applications across HCM, Finance, and Supply Chain. Conducts discovery sessions, creates requirements and design documents, troubleshoots escalations, supports go-lives and upgrades, manages risks, collaborates with stakeholders and vendors, and optimizes technology workflows and integration processes.

The Senior Accountant manages monthly, quarterly, and year-end close activities, journal entries, accruals, reconciliations, general ledger oversight, financial reporting, audit support, and internal control compliance. The role ensures adherence to U.S. GAAP, nonprofit accounting standards, and healthcare regulations; analyzes variances; supports process improvements and system implementations; and provides reporting to leadership.

Owns data integrity, quality assurance, remediation, standards, and governance for Development data. Leads audits, maintains data definitions and business rules, assigns corrective actions, facilitates governance decisions, and partners with analytics, CRM, fundraising, finance, IT, compliance, and legal teams. Develops training, monitors stewardship accountability, resolves data-quality issues, and ensures reliable reporting and downstream business processes.

Designs and manages virtual and in-person community education programs focused on musculoskeletal health, prevention, and wellness. Coordinates registration, communications, logistics, vendors, faculty, clinical stakeholders, and community partnerships. Develops marketing and outreach materials, supports promotional strategies, tracks budgets and attendance, evaluates program outcomes, analyzes data, and prepares reports to improve program effectiveness and participant experience.

Maintains fundraising database integrity, processes high-volume contributions in Raiser's Edge and Omatic, verifies donor records, prepares acknowledgment letters and tax documentation, manages gift files, and generates contribution reports. The role supports development projects, database procedures, and timely, accurate customer service while handling confidential information. Candidates should be detail-oriented, organized, technologically proficient, and able to manage multiple priorities. A bachelor's degree and one to three years of database processing experience are preferred or required as specified.

Leads major incident response and disaster recovery execution, serving as incident command during declared disasters and extended outages. Owns DR plans, runbooks, testing, readiness governance, application recovery validation, executive communications, vendor coordination, and post-incident reviews. Drives remediation, continuous improvement, audit readiness, and cross-functional accountability across infrastructure, applications, cybersecurity, and business teams. Requires after-hours, weekend, and holiday availability.

The Manager, Capital Planning and Debt Strategy is responsible for leading capital investment planning and financing strategies, managing debt portfolios and compliance, and enhancing financial systems. This role requires collaboration with senior leadership, oversight of financial models, and contributions to governance and strategic decision-making.

Designs, deploys, maintains, and optimizes secure enterprise, data center, hybrid, and cloud network infrastructure. Responsibilities include switching and routing, firewall administration, cloud connectivity, high-availability architecture, performance monitoring, capacity planning, incident response, documentation, automation, and collaboration on infrastructure migrations and upgrades. Provides after-hours maintenance and on-call support as needed.

Leads enterprise data enablement, generative AI adoption, and automation strategy. Designs AI-enabled workflows, agentic assistants, integrations, ETL processes, and scalable business-process automations. Partners with data science, engineering, product, and business teams to embed onboarding, contextual guidance, and adoption measurement into data and AI products. Establishes feedback loops, monitors performance, ensures responsible healthcare deployment, and mentors teams while translating emerging technologies into measurable operational improvements.

The Director of Fundraising Programs will lead fundraising initiatives, manage operational execution, develop engagement strategies, and ensure effective program implementation while collaborating across teams.

Lead enterprise infrastructure architecture and operations across on-premises and cloud. Drive vulnerability remediation, automation, incident response, mentorship, standards governance, capacity and performance optimization, and cross-functional solution design to ensure secure, reliable, and supportable services.

The Vice President of Development Operations leads fundraising infrastructure, data strategy, CRM and reporting systems, donor stewardship, events, corporate giving, gift processing, and operational compliance. The role develops dashboards and performance metrics, optimizes workflows, supports strategic fundraising programs including Bike HSS, and partners with IT, finance, research, clinical, and marketing teams. This executive also recruits, mentors, and manages a high-performing development operations team while advising senior leadership and the Board.

The Manager of Gift Administration oversees gift processing, documentation, and reporting, ensuring data integrity and compliance while leading a team.

The Associate Director will strategize and lead digital marketing initiatives at HSS, driving engagement and conversions through SEO, SEM, and digital branding while collaborating with various teams to optimize campaigns and monitor performance metrics.