Jobs at Index Exchange

The Senior Director, Platform Partnerships leads strategic direction in demand-side partnerships, focusing on DSP algorithms, commercial deals, and team development.

Lead a global Publisher Operations organization to define strategy, drive publisher growth, establish operating standards and KPIs, manage senior escalations, enable cross-functional launches, and champion AI-driven operational improvements to optimize publisher revenue and account hygiene.

Provide legal advice on global privacy, data protection, and information security; draft and negotiate privacy/security contract terms; support compliance programs (assessments, audits, data subject requests); advise on evolving privacy laws (EU/UK GDPR, CCPA, PIPEDA, COPPA); partner with Product, Engineering, and InfoSec on product design, incident response, and privacy reviews; engage with industry and regulators; and support training, policy development, and regulatory projects.

Manage a portfolio of buyer-side partners, delivering day-to-day account support, data-driven insights, and strategic recommendations. Collaborate cross-functionally with sales, analytics, and technical teams to drive platform adoption, identify growth opportunities, and ensure partner success across programmatic campaigns.

Provide legal advice on global privacy, data protection, and information security laws; draft and negotiate privacy/security terms and data processing agreements; support compliance programs (assessments, audits, incident response, DSRs, training, policies); advise product, engineering, and security teams on privacy requirements; monitor evolving privacy laws and engage with stakeholders and regulators.

Provide technical support and account management for small-to-mid publishers: onboarding, integrations, troubleshooting, configuration changes, and documentation. Use internal tools (Salesforce, Confluence, Looker, Index UI), communicate with clients, attend QBRs, and stay current on product releases and operational procedures.

Lead a team of two account managers while owning a portfolio of agency and marketer partnerships. Deliver strategic, data-driven programmatic guidance, drive revenue growth, collaborate cross-functionally, coach and develop direct reports, forecast performance against targets, and represent Index Exchange at industry events.

Own and grow a portfolio of DSP partnerships, handling onboarding, optimization, account planning, performance monitoring, reporting, troubleshooting, and QBRs. Act as commercial and technical bridge to drive adoption, upsells, and product feedback while collaborating with internal teams to resolve issues and inform product roadmap.

Lead product marketing for core exchange capabilities including agentic features, machine learning/optimization, and data/identity solutions. Define positioning, go-to-market strategy, sales enablement, and KPIs to drive adoption and growth. Influence product and cross-functional teams with market insights, competitive intelligence, and customer feedback.