Jobs at Index Exchange

The Senior Director, Platform Partnerships leads strategic direction in demand-side partnerships, focusing on DSP algorithms, commercial deals, and team development.

Lead a global Publisher Operations organization to define strategy, drive publisher growth, establish operating standards and KPIs, manage senior escalations, enable cross-functional launches, and champion AI-driven operational improvements to optimize publisher revenue and account hygiene.

Provide legal advice on global privacy, data protection, and information security; draft and negotiate privacy/security contract terms; support compliance programs (assessments, audits, data subject requests); advise on evolving privacy laws (EU/UK GDPR, CCPA, PIPEDA, COPPA); partner with Product, Engineering, and InfoSec on product design, incident response, and privacy reviews; engage with industry and regulators; and support training, policy development, and regulatory projects.

Provide legal advice on global privacy, data protection, and information security laws; draft and negotiate privacy/security terms and data processing agreements; support compliance programs (assessments, audits, incident response, DSRs, training, policies); advise product, engineering, and security teams on privacy requirements; monitor evolving privacy laws and engage with stakeholders and regulators.

Provide legal advice on global privacy, data protection, and information security laws; draft and negotiate privacy/security contract terms; support compliance programs (assessments, audits, DSRs); advise on evolving laws (GDPR, CCPA, PIPEDA); partner with Product, Engineering, and InfoSec on privacy-by-design and incident response; engage with regulators and industry groups.

Provide technical support and account management for small-to-mid publishers: onboarding, integrations, troubleshooting, configuration changes, and documentation. Use internal tools (Salesforce, Confluence, Looker, Index UI), communicate with clients, attend QBRs, and stay current on product releases and operational procedures.

As a Technical Account Manager, you'll oversee the lifecycle of Marketplace customers, ensuring operational excellence and driving client success through technical support, insights, and strategic planning.

The role involves leading a Sales Engineering team to enhance partnerships, oversee technical integrations, mentor staff, and drive operational excellence while supporting strategic marketplace initiatives.

Manage a portfolio of buyer-side partners, delivering day-to-day account support, data-driven insights, and strategic recommendations. Collaborate cross-functionally with sales, analytics, and technical teams to drive platform adoption, identify growth opportunities, and ensure partner success across programmatic campaigns.