Kustomer

HQ
New York, New York, USA
215 Total Employees
Year Founded: 2015

Articles about Kustomer

Featured Articles

Image: Shutterstock
Brigid Hogan Brigid Hogan
Published on December 01, 2025

Kustomer Company Culture: How the Company Built Its AI Agents to Transform Customer Support

Discover how Kustomer’s product and engineering teams collaborated to create AI Agents — a feature that enhances customer service with intelligent automation, powered by cutting-edge tools and a bold approach to innovation.

Taylor Rose Taylor Rose
Updated on March 25, 2026

44 Companies Hiring Software Engineers in NYC

From health tech to web design, these are the top innovators hiring software engineers in the Big Apple

Image: Shutterstock
Built In Staff Built In Staff
Updated on April 10, 2025

Kustomer Appoints First President and Chief Operating Officer

Douglas Hanna joins the company with experience scaling customer service companies.

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All Articles

Brigid Hogan Brigid Hogan
Updated on December 01, 2025

Kustomer Company Culture: How the Company Built Its AI Agents to Transform Customer Support

Discover how Kustomer’s product and engineering teams collaborated to create AI Agents — a feature that enhances customer service with intelligent automation, powered by cutting-edge tools and a bold approach to innovation.

Image: Shutterstock
Brand Studio Logo
Author Unknown
Updated on April 10, 2025

Hone Your Skills at 1 of These Fast-Growing Companies

One of the best ways to grow in your career is to join a company that gives you the opportunity to make a real impact with your work.

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Brand Studio Logo
Author Unknown
Updated on April 10, 2025

From Healthtech to Digital Lottery Tickets: 5 NYC Companies to Know

Built In NYC hit the pavement to find five local companies that have been gearing up for big moves this fall. Check it out — you may even find your next opportunity.

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Brand Studio Logo
Author Unknown
Updated on April 10, 2025

Prepare for impact: How 4 NYC tech leaders drive innovation

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Brand Studio Logo
Author Unknown
Updated on April 10, 2025

Energize your mind: 6 NYC tech companies on the hunt for innovative thinkers

NYC tech is home to some of the most innovative companies changing their industries — and the world — for the better.

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Brand Studio Logo
Taylor Rose Taylor Rose
Updated on March 25, 2026

44 Companies Hiring Software Engineers in NYC

From health tech to web design, these are the top innovators hiring software engineers in the Big Apple

Image: Shutterstock
Built In Staff Built In Staff
Updated on April 10, 2025

Kustomer Appoints First President and Chief Operating Officer

Douglas Hanna joins the company with experience scaling customer service companies.

Article image
Ellen Glover Ellen Glover
Updated on April 10, 2025

Facebook Is Acquiring NYC-Based Kustomer for a Reported $1B

This deal with Kustomer, which specializes in consolidating customer service communications, fits with Facebook’s larger shift toward “social commerce.”

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Gordon Gottsegen Gordon Gottsegen
Updated on April 10, 2025

Kustomer’s $60M Series E Will Help It Expand Across the Globe

Kustomer recently opened a data center in Dublin, Ireland.

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Recently posted jobs

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Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Senior Full Stack Software Engineer will design and develop scalable web applications, work across the stack, collaborate with teams, and integrate AI features while mentoring junior developers.
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The Sales Development Representative will prospect, qualify leads, engage potential customers, and support account executives while achieving sales quotas.
8 Days AgoSaved
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The role involves redesigning software development with AI and automation in a senior engineering position, focusing on improving SDLC efficiency and tool adoption across teams.