Built In Staff

Updated on April 10, 2025

Douglas Hanna joins the company with experience scaling customer service companies.

One of the best ways to grow in your career is to join a company that gives you the opportunity to make a real impact with your work.

Brigid Hogan

Updated on December 01, 2025

Discover how Kustomer’s product and engineering teams collaborated to create AI Agents — a feature that enhances customer service with intelligent automation, powered by cutting-edge tools and a bold approach to innovation.

One of the best ways to grow in your career is to join a company that gives you the opportunity to make a real impact with your work.

Built In NYC hit the pavement to find five local companies that have been gearing up for big moves this fall. Check it out — you may even find your next opportunity.

NYC tech is home to some of the most innovative companies changing their industries — and the world — for the better.

Built In Staff

Updated on April 10, 2025

Douglas Hanna joins the company with experience scaling customer service companies.

Ellen Glover

Updated on April 10, 2025

This deal with Kustomer, which specializes in consolidating customer service communications, fits with Facebook’s larger shift toward “social commerce.”

Gordon Gottsegen

Updated on April 10, 2025

Kustomer recently opened a data center in Dublin, Ireland.