
Lincoln IT
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Information Technology • Business Intelligence • Consulting
The Level 1 Field Support Tech will provide on-site and remote support for Microsoft desktop PCs, perform helpdesk functions, troubleshoot client technologies, install and upgrade software, and resolve hardware issues while delivering exceptional customer service.
Information Technology • Business Intelligence • Consulting
The Application Support Engineer is responsible for supporting business applications, managing collaboration tools, troubleshooting issues, and optimizing productivity platforms within a Healthcare environment. This role includes tier 1 and tier 2 support, configuration and maintenance of tools such as Office 365, Zoom, and Box, along with user account management and compliance monitoring.
Information Technology • Business Intelligence • Consulting
The role requires developing applications with knowledge in ETL processes and experience in C#, Python, and Javascript. The developer will work independently on ticket requests and design server/client applications using REST APIs while demonstrating excellent documentation skills.
Information Technology • Business Intelligence • Consulting
The Level II Onsite Support Engineer will provide phone and remote support for workstation issues, troubleshoot and resolve system problems, install software and upgrades, apply service packs and updates, and offer onsite support to clients as required. Excellent communication skills and extensive IT support experience are essential.