Jobs at Meero
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Business Development Representative

Meero
Greater NYC Area
2 days ago
+16
Identify targets and potential prospects. Contact (mailing, calling) prospects to understand their needs. Establish sales forecasts based on prospecting. Reporting on your activities.

CSM Team Lead

Meero
Greater NYC Area
2 days ago
+16
Maintain and develop the relationship with your portfolio in order to increase your client satisfaction and performance. Identify and generate opportunities for cross-selling and up-selling. Manage a growing number of clients and projects simultaneously. Track, analyze and report the performance of your clients, define action plans to maximize the satisfaction and secure the revenue. Ensure the quality of delivery by verifying and coordinating operations internally. Update clients with new products. This will include product placement & training.

Customer Service Operator

Meero
Greater NYC Area
2 days ago
+16
- Phoning for our international customers. - Send and receive calls. - Coordinate photoshoots between clients and photographers. - Follow-up of client files.

Customer Service Coordinator

Meero
Greater NYC Area
2 days ago
+16
• Handle incoming queries on all channels : phone, chat, mail. • Proactively solve our clients’ and partners’ issues. • Synthesize client feedback for all teams within Meero. • Contribute positively to streamline flows within the Customer Service department and to ensure inbound and outbound interactions are processed and dispatched in due time and efficiently. • Ability to translate outputs against time for the purpose of calculating individual and teams KPIs. • Ability to understand business process for the purpose of contributing to SOP’s. • Identify skills deficiencies and training needs. • Provide management with feedbacks and proposition on improvements.

Growth and User Success Coordinator - MyMeero

Meero
Greater NYC Area
2 days ago
+16
- Primary objective: make the launch of a brand-new platform from beta testing stage to public launch a success, at the heart of Meero growth strategy. - Develop a deep understanding of our growing user base (what they think, their current habits, pain points…). - Pitch photographers and convey myMeero value proposition. - Define action plans and identify action levers to maximize the platform use & retention. - Track, analyze and report the impact of actions being taken and key evolutions in the way photographers use the platform, conversion rates…

Customer Service Supervisor in NYC

Meero
Greater NYC Area
2 days ago
+16
- Handle incoming queries on all channels : phone, chat, mail. - Proactively solve our clients’ and partners’ issues. - Synthesize client feedback for all teams within Meero. - Contribute positively to streamline flows within the Customer Service department and to ensure inbound and outbound interactions are processed and dispatched in due time and efficiently. - Align Customer Service in Americas with global strategy and processes to successfully reach KPIs. - Participate in defining new processes and be creative about the role within the organisation. - Participate in recruitment, training and empowerment of Americas Customer Service team. - Ability to translate outputs against time for the purpose of calculating individual and teams KPIs. - Ability to understand business process for the purpose of contributing to SOP’s. - Ability to create operational excel templates across different work areas for the purpose of administering and tracking all work. - Ensure departmental queries closed within SLA. - Identify skills deficiencies and training needs.

Key Account Manager

Meero
Greater NYC Area
2 days ago
+16
Identify targets and potential prospects. Contact (mailing, calling) prospects to understand their needs. Manage the full sales-cycle down to contract negotiation. Establish sales forecasts . Report on your activities.

IT Specialist

Meero
Greater NYC Area
2 days ago
+16
Install and deploy Macs, PCs and all kinds of hardware with a wire (or not). Perform day-to-day management of user accounts and requests. Anticipate and prepare the onboarding of our new Meeronautes. Provide technical support (level 1 and/or 2). Track orders, returns, and juggling of all kinds. Contribute to the good management of the park and the assets (hard, soft, network, etc ...). Write and update simple and effective tutorials. Carry out the expected reports.

Partners Acquisition Coordinator

Meero
Greater NYC Area
2 days ago
+16
Sourcing photographers in your market; Onboarding & training of these photographers; Supporting them through their photo shoots; Helping them develop their skills on new types of shoots; Creating a vibrant and dynamic community of photographers around Meero. You will be working from our office in downtown Manhattan.

Operations Manager

Meero
Greater NYC Area
2 days ago
+16
As Operations Manager, you will cover many aspects of our growing activities while managing international accounts from our marketplace business. You will be in charge of the operational deployment, project delivery & business relationship for those large clients. Manage global operations for large accounts that often shoot in dozens of countries; Manage key accounts' relationship; Guaranty the delivery of multiple projects with internal ops teams. Understand the business needs of merchants in a dynamic environment and serve as the primary relationship liaison for business, technical and high priority customer service escalations;

Photo Quality Controller

Meero
Greater NYC Area
2 days ago
+16
Ensure compliance with the processes and tools for internal Quality of images; Dimension projects by interacting with Sales and Operations team; Monitor tools to establish Meero photo / video products looks;

Photo Editor

Meero
Greater NYC Area
2 days ago
+16
You will contribute to the missions of a talented and motivated team, to retouch photos in various fields (indoor photos, food service industry, lifestyle, objects) for our prestigious international clients.

Production Associate

Meero
Greater NYC Area
2 days ago
+16
We are looking to grow our Production Team in New York! Your role will be to organize and oversee photoshoots for our clients through interactions with our network of photographers as well as clients throughout North America. You will therefore be handling photo and video projects from start to finish. Your focus will be to deliver photoshoots on time with a quality-level aligned with each client’s guidelines and expectations. This will include guiding & training photographers through these photoshoots, as well as establishing contact with the end clients. Your missions will be very diverse and could range from organizing the filming of whales in Alaska to shooting the hippest Michelin-starred restaurant in Manhattan.

Producer in NYC

Meero
Greater NYC Area
2 days ago
+16
We are looking for someone to join the Production Team. Your mission will be to organize photoshoots for small and key customers, by contacting photographers and clients (all round the world, from our office in New York). You will therefore be in touch with Meero's clients, and in charge of our most important processes' successfull conduct.

Talent Acquisition Intern

Meero
Greater NYC Area
2 days ago
+16
We are seeking an intern to work closely with our Talent Acquisition team. This role will be ideal for someone who enjoys navigating ambiguity, runs towards challenges, and enjoys the dynamic nature of a fast-moving startup.

Recruitment Coordinator

Meero
Greater NYC Area
2 days ago
+16
Founded in 2016, Meero aims to revolutionize the world of photography by allowing photographers to dedicate themselves to their passion. From developing income streams to market research, invoicing, post-production work, and delivery, Meero takes care of all of the laborious and time-consuming tasks which make the industry challenging to work in. To address these challenges, Meero has developed innovative tools which enable brands, and will soon

PR Specialist

Meero
Greater NYC Area
2 days ago
+16
Founded in 2016, Meero aims to revolutionize the world of photography by allowing photographers to dedicate themselves to their passion. From developing income streams to market research, invoicing, post-production work, and delivery, Meero takes care of all of the laborious and time-consuming tasks which make the industry challenging to work in. To address these challenges, Meero has developed innovative tools which enable brands, and will soon

Accountant

Meero
Greater NYC Area
2 days ago
+16
Founded in 2016, Meero aims to revolutionize the world of photography by allowing photographers to dedicate themselves to their passion. From developing income streams to market research, invoicing, post-production work, and delivery, Meero takes care of all of the laborious and time-consuming tasks which make the industry challenging to work in. To address these challenges, Meero has developed innovative tools which enable brands, and will soon