Meero Careers in NYC
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Photo Quality Controller

Meero
Greater NYC Area
1 day ago
+24
Ensure compliance with the processes and tools for internal Quality of images; Dimension projects by interacting with Sales and Operations team; Monitor tools to establish Meero photo / video products looks;

Customer Success Manager, Team Lead

Meero
Greater NYC Area
1 day ago
+24
Develop and maintain a strategic trusted advisor relationship with your clients. Advocate your clients and be their internal voice by providing feedback on how Meero’s solutions can be improved. Collaborate with operations and delivery team to ensure quality and timely output. Drive regular cadence (Call/Report/visit/QBR) with customers to report on KPIs, share results & actionable items with cross-functional stakeholders. Proactively monitor and address customer / operational issues. (Over)achieve your delivery targets. Identify opportunities and collaborate with the sales teams to ensure growth attainment.

Customer Service Manager

Meero
Greater NYC Area
6 days ago
+24
- Handle incoming queries on all channels : phone, chat, mail. - Proactively solve our clients’ and partners’ issues. - Synthesize client feedback for all teams within Meero. - Contribute positively to streamline flows within the Customer Service department and to ensure inbound and outbound interactions are processed and dispatched in due time and efficiently. - Align Customer Service in Americas with global strategy and processes to successfully reach KPIs. - Participate in defining new processes and be creative about the role within the organization. - Participate in recruitment, training and empowerment of Americas Customer Service team. - Ability to translate outputs against time for the purpose of calculating individual and teams KPIs. - Ability to understand business process for the purpose of contributing to SOP’s. - Ability to create operational excel templates across different work areas for the purpose of administering and tracking all work - Ensure departmental queries closed within SLA. - Identify skills deficiencies and training needs. - Provide management with feedbacks and proposition on improvements.

HR Specialist

Meero
Greater NYC Area
2 weeks ago
+24
- Build relationships with managers and leaders to optimize team performance and engagement. - Support leadership as they develop: performance management, career-pathing, learning and development initiatives, and HR policy. - Serve as a trusted advisor to employees as they navigate difficult situations. - Help manage our employee onboarding and offboarding process. - Support organizational design in collaboration with our French headquarters .

Upload Assistant

Meero
Greater NYC Area
2 weeks ago
+24
- Final checking of the conforming and quality of the photo's. - 4-6 month duration - freelance. - Upload of the photo's on the client platform in the requested format.

Production Intern

Meero
Greater NYC Area
3 weeks ago
+24
We are looking to grow our Production Team in New York! Your mission as a Production Intern is to ensure that photographers and videographers who use our platform will have everything they need to complete the jobs they accepted from our clients throughout North America.

Business Development Representative

Meero
Greater NYC Area
3 weeks ago
+24
Meero has created a multi-sided marketplace, connecting photographers to our platform and brands with photo and video solutions. Meero manages the shoot and production process from end to end. Available with only a few clicks, and delivering professional visual assets in as little as 24hrs, Meero provides brand consistency at any scale.