Teams at Riskified

Drive end-to-end technical integrations for enterprise eCommerce clients. Serve as subject matter expert during onboarding, partner with Sales and Account teams, maintain SDKs/APIs and integration guides, manage joint project plans, troubleshoot complex issues, and relay customer feedback to influence product roadmap.

Design and implement global enablement programs for sales teams, ensuring training materials support revenue growth and retention. Analyze gaps, develop content, and deliver training while tracking program effectiveness.

Manage a portfolio of large enterprise merchants to maximize value, drive upsell/renewals, and align product capabilities with customer outcomes. Build executive relationships, use data to monitor account health, navigate complex deals and negotiations, and coordinate cross-functional teams to ensure successful delivery and customer retention.