Jobs at Taskrabbit

Lead the end-to-end development and operation of machine learning systems supporting customer retention, ranking, matching, recommendations, pricing, and lifetime value growth. Build scalable data pipelines and ML infrastructure across batch and real-time environments, while implementing model monitoring, observability, deployment, and performance optimization. Collaborate across engineering and science teams and promote strong software engineering practices.

Manage Tasker operations across assigned metropolitan areas by improving supply health, activation, booking conversion, retention, and revenue. Analyze marketplace data, coach Taskers, lead lifecycle programs and experiments, support community engagement, and act as a regional product and marketplace expert. Collaborate cross-functionally with Product, Support, Marketing, Legal, Partnerships, and Commercial Operations teams. The role requires English and Russian fluency, New York City hybrid attendance, and up to 10% travel.

Own and architect the core ranking system end-to-end: model design, production reliability, automated retraining, bias mitigation, personalization, and cross-functional technical leadership. Mentor engineers, drive roadmap, and scale experimentation and ML infrastructure.

Lead development and scaling of Taskrabbit’s global brand and content strategy. Build messaging architecture, manage cross-channel content programs, partner with Creative/SEO/Growth to produce scalable formats, prototype campaigns, and measure performance to drive awareness, engagement, and long-term demand.

Lead and grow a security engineering team as a technical player-coach; implement security tooling and automation across corporate, infrastructure, and application layers; define data-driven security strategy, OKRs, and KPIs; manage compliance with frameworks (SOC2, CIS, GDPR); lead incident response and threat modeling; govern AI/ML security risk; and drive security culture and cross-functional education.