Jobs at Uber

Coordinates operations for complex enterprise merchant accounts, including onboarding, documentation, contracts, records, reporting, and data integrity. Resolves technical and operational blockers across internal teams, analyzes account performance data, and provides insights to support account managers and client partners. The role also improves processes, manages stakeholder communication, and ensures merchant partnerships operate efficiently at scale.

Manages government affairs and public relations strategy across Midwest and Northeast states, including New York City. Develops issue-based campaigns, engages government officials, directs lobbying strategy, partners with agencies and coalitions, and manages regional media relations to advance Uber’s policy priorities and reputation.

Manages enterprise restaurant partner relationships, drives revenue through upselling and cross-selling, analyzes performance data, and develops strategic plans to improve merchant growth. The role serves as a trusted advisor to stakeholders, identifies operational bottlenecks, presents data-driven recommendations, and collaborates cross-functionally with sales, marketing, and customer success teams. It requires achieving revenue targets, managing multiple priorities, and traveling up to 25% of the time.

Provides strategic administrative support to Marketing and Safety leaders by managing complex calendars, domestic and international travel, events, deadlines, budgets, expenses, and confidential information. The role requires anticipating leadership needs, coordinating projects in a global matrixed environment, exercising sound judgment, and maintaining accountability amid rapidly changing priorities.

Own a strategic growth area for Uber for Business by defining strategy, developing go-to-market plans, partnering on product and operational infrastructure, and leading cross-functional launches. Build reporting and analyze SQL-based metrics to inform business decisions, communicate insights to leadership, and drive execution across Product, Sales, Marketing, and Operations.

Leads Uber’s claims quality and compliance strategy, including FNOL quality assurance, SOX controls, audit readiness, and oversight of external claims partners. Builds and coaches a quality and compliance team, establishes governance and performance measures, manages audits, strengthens carrier and administrator accountability, and drives cross-functional process, tooling, and training improvements. Advises senior stakeholders on claims practices, regulatory developments, risks, and operating capacity.

Own digital advertising campaign strategy, setup, trafficking, pacing, optimization, QA, and troubleshooting. Partner with Sales and Account Managers to translate advertiser performance into recommendations, upsell opportunities, and account growth. Coordinate offshore Ad Operations teams, resolve technical issues with Engineering and Product, develop SOPs and training materials, and support testing and launches of new advertising products and tools.

Coach tenured Account Executives and Account Managers through individualized coaching, training, role plays, and feedback. Use performance data, manager input, call reviews, and sales technology insights to identify skill gaps and improve prospecting, discovery, pipeline management, negotiation, retention, and account growth. Partner with commercial leaders and frontline managers to deliver targeted enablement programs, measure progress, reinforce effective tool usage, and surface broader process or product opportunities.

Facilitate and coordinate 60-day onboarding for Account Executives and Account Managers. Deliver workshops, role plays, call reviews, and coaching on core commercial skills while supporting early productivity. Partner with managers and subject matter experts, track cohort progress and performance data, maintain onboarding resources, and recommend improvements. Provide hands-on office support and reinforce effective use of Salesforce, Seismic, conversational intelligence, and approved AI tools.

Build and grow enterprise advertising partnerships across technology, telecommunications, B2B, and automotive sectors. Manage complex sales pipelines, exceed quotas, develop tailored advertising solutions, negotiate pricing, and collaborate with operations, marketing, product, and legal teams. The role requires adapting to changing market conditions, influencing stakeholders, and delivering scalable client value.

Drives revenue growth across enterprise accounts through upselling, cross-selling, renewals, strategic account planning, sales forecasting, presentations, negotiations, and relationship management. Serves as the primary contact for executive clients, develops tailored solutions, manages sales pipelines, achieves quotas, and collaborates with customer success, product, and marketing teams to expand partnerships.

Leads AM tooling and digital transformation initiatives by evaluating build-versus-buy options, defining requirements with Product and Engineering, consolidating legacy applications, and managing global software rollouts. Develops adoption strategies, training, and change management programs while tracking utilization, efficiency, user satisfaction, and ROI. Serves as the bridge between commercial users and technical teams to improve workflows and create a unified Account Management workspace.

Own Uber’s global relocation and immigration service delivery strategy and execution. Lead executive relocation support, manage GRI business partners and external vendors, oversee compliance and service metrics, improve operations, and develop content strategies. Partner with Talent Acquisition, People & Places, Legal, Finance, and regional stakeholders to support international talent priorities and continuously enhance the global mobility program.

Leads global accounting operations, including month-end close, reconciliations, reporting, technical accounting, SOX controls, and audit readiness. Manages Senior Accountants and drives financial systems automation and process improvements with FinTech, Tax, Payroll, and Financial Risk Management partners. Resolves complex accounting issues, supports scalable processes across global entities, and develops team performance in a fast-paced technology environment.

Manages strategic grocery and retail partnerships for Uber Eats, serving as the primary client advocate. Responsibilities include growing enterprise accounts, negotiating contracts, analyzing complex data, tracking OKRs, coordinating cross-functional initiatives, resolving operational issues, influencing senior stakeholders, and managing partnership lifecycles and pipelines.

Supports Uber’s Tech and AI business development organization through partnership analysis, deal strategy, pipeline management, reporting, governance, and operational planning. The role synthesizes complex information into business insights, tracks deal performance and financial impacts, manages approval processes, launches foundational tools, and influences cross-functional stakeholders and senior executives.

Manage and grow a portfolio of SMB restaurant partners on the Uber Eats platform. Responsibilities include building partnerships, using data and KPIs to identify optimization opportunities, resolving merchant issues, influencing feature and product adoption, negotiating with partners, and collaborating with operations, marketing, and product teams. The role requires Mandarin fluency, English proficiency, and a hybrid schedule in New York City.

Lead global payment implementations from requirements through production launch, including processor, card payment, market, and line-of-business launches. Establish scalable implementation processes, testing standards, controls, and operational readiness practices. Coordinate Product, Engineering, Operations, Finance, Partnerships, and external payment providers while managing dependencies, risks, timelines, and technical tradeoffs. Provide senior payment-processing expertise and influence cross-functional stakeholders without direct authority.

Manages business development and sales planning, drives individual sales performance, and supports achievement of incentive targets. The role is based in New York City with at least 50% in-office attendance unless approved for full remote work.

Lead the design, development, productionization, and monitoring of machine learning models and pricing algorithms for Uber’s large-scale, real-time marketplace. Develop optimization solutions using deep learning, causal modeling, reinforcement learning, and algorithmic game theory. Set technical direction, mentor engineers, collaborate cross-functionally, and deliver scalable systems serving billions of trips and over one million predictions per second.