Identify and recruit restaurant and retail merchants for the food delivery platform, negotiate partnerships, complete onboarding, and manage ongoing merchant relationships. Support merchant performance through customized strategies, promotional campaigns, backend updates, and operational assistance. Monitor market trends and merchant feedback while collaborating with Marketing, Operations, and Product teams. The role requires frequent in-person field visits, Mandarin fluency, strong negotiation skills, organization, and independent deal-closing ability.
Business Development - Mandarin Speaking
About HungryPanda
Founded in 2017, HungryPanda is currently the largest overseas Asian food delivery platform. Starting in Nottingham, U.K., HungryPanda has expanded to more than 80 cities in 10 countries: the U.K., France, Italy, the U.S., Canada, Australia, New Zealand, Japan, South Korea and Singapore. Currently, HungryPanda works with over 80,000 riders, 100,000 merchants and serves over 6 million users worldwide.
Main Duties and Responsibilities
- Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships.
- Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures.
- Maintain and strengthen long-term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service-related concerns.
- Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV).
- Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency.
- Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking.
- Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision-making and product improvement.
Job Requirements
- Fluency in Mandarin Chinese is required; proficiency in English is a plus.
- Previous experience in B2B sales, merchant acquisition, or offline business development is highly desirable.
- Familiarity with the food delivery industry, local retail, or internet platform operations is a strong advantage.
- Strong interpersonal and negotiation skills; confident communicating and building trust with business owners.
- Ability to work independently, manage field visits efficiently, and close deals under pressure.
- Highly organized with solid time management, project coordination, and problem-solving abilities.
- A team player who can work cross-functionally with Marketing, Operations, and Product teams.
薪酬福利 | Compensation & Structure
- 薪酬结构： 基本工资 + 绩效奖金（Base salary plus performance-based bonus）
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
HungryPanda New York, New York, USA Office
450 Seventh Avenue, New York, United States, 10123
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