Engineering Manager, Infrastructure

Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world's leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.
Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.

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Every identity check and fraud decision Alloy makes for more than 900 banks and fintechs runs on the infrastructure this team builds. The Infrastructure team is seven senior engineers running 15+ Kubernetes clusters, 100+ databases, and a cell-based architecture that hosts some of the largest banks and fintechs in the country. The job now is making that scale reliable, secure, and operable with far less manual work, moving from fielding requests to automated, self-service platforms that let product engineers provision and ship on their own.

Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.

This is a player-coach role. You'll lead and grow the team while staying close to the work, and you'll own the technical and strategic direction for how Alloy runs in production.

• Lead, coach, and develop a team of seven infrastructure and site reliability engineers through 1:1s, career conversations, design reviews, and pairing. Hire and onboard the engineers who join it.
• Write and review production code and Terraform, lead design discussions, and take on scoped technical projects without becoming the team's bottleneck.
• Own the roadmap and delivery for Kubernetes, databases, networking, private connectivity for enterprise clients, CI/CD, and cloud accounts, built to meet audit controls and scale globally.
• Drive the shift from manual operations to automated and AI-assisted operations, from provisioning, upgrades, and migrations to self-service tooling and AI agents for incident triage and routine infrastructure work.
• Set the bar for reliability and resilience across SLOs, disaster recovery, multi-region failover, and capacity. Join the on-call rotation and lead incident response with a focus on preventing the next one.
• Make the architecture calls across infrastructure, reliability, and security, including build-vs-buy and cost tradeoffs.
• Protect the team's focus and keep stakeholders aligned. Manage competing priorities, remove blockers, surface risks early, and say no when it matters.

Must-haves:

• 10+ years in infrastructure, platform, DevOps, or SRE roles, including at least 3 years leading an infrastructure, platform, or SRE team.
• Current hands-on skills. You still design, build, and ship infrastructure yourself, with strong Terraform or similar Infrastructure as Code experience and proficiency in Python, Go, or another language.
• Expert-level AWS knowledge (a professional or specialty certification, or equivalent experience) and production Kubernetes experience, including managing clusters and building the systems that deploy applications onto them.
• A track record of running on-call rotations, leading incident response, and fixing what incidents reveal.
• Experience hiring, onboarding, and coaching engineers through feedback, pairing, and delegation.
• Based in New York City and able to work from our Union Square office three days a week.

Nice-to-haves:

• Hands-on use of AI tooling in engineering and operations, such as coding agents, agent harnesses, or AI-assisted incident response, with good judgment about where automation is safe in production.
• Familiarity with SOC 2, ISO 27001, and PCI, ideally from a high-growth company with strict security requirements.
• Experience troubleshooting distributed systems at scale with Datadog, CloudWatch, ELK, or similar observability tools.

Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!

This position has a base salary range of $222,000 to $280,000.

We invest in your health, your financial future, and your growth. Here's what you can expect:

• Medical, dental, and vision coverage from the first of the month after you join, including $0 employee-only premium options, plus FSA options and an Alloy-funded HSA with our high-deductible plan
• Healia: if your spouse or partner has health insurance through their employer, Alloy may cover up to 100% of your family's costs on their plan
• Alloy-paid One Medical membership, Spring Health therapy and coaching, Superpower advanced lab testing, and ClassPass credits
• Stock options for every full-time employee
• 401(k) with a 100% match up to 4% of pay, vested immediately, plus a mega backdoor Roth option
• Free, unlimited 1:1 financial planning through Addition Wealth
• Unlimited PTO plus company holidays
• 16 weeks of fully paid parental leave for eligible birthing, non-birthing, adoptive, and foster parents
• Annual learning and development stipend, plus a home office stipend to set up your workspace
• Hybrid work environment: most team members work from our HQ in Union Square, Manhattan, Tuesday through Thursday, with in-office expectations that vary by role. Catered lunches from a variety of local restaurants and frequent employee-organized cultural events bring energy to the office. On Mondays and Fridays, many employees work remotely, while some take advantage of the quieter office.

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Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.

All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.