HR Operations Representative

| Remote
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Angi® is the home for everything home. From repairs and renovations to products and financing, Angi is transforming every touch point in home services. With over 25 years of experience and a network of nearly 250,000 pros, we have helped more than 150 million people with their home needs. Our products and technology help our customers love where they live while helping small businesses grow and thrive. We believe the home is the most important place on earth and we are at the beginning of our ambitious journey to redefine how people care for their homes - join us!

About the role:

Angi is looking for an HR Operations Representative to join the People Operations team. This role supports our team members and people managers with all HR questions and requests while delivering exceptional customer service.

What you’ll do:  

  • Delivers exceptional customer service while supporting team members with HR issues and question.
  • Respond and resolve general (Tier 1) HR and benefits questions that come in through centralized email inbox until implementation of People Assist.
  • Conduct research of issues as appropriate and provide resolution in timely manner.
  • Work closely with key partners (HR Business Partners, Payroll, Benefits, etc.) to escalate and resolve tier 2 issues when appropriate.
  • Conduct day-to-day transactional processes in HR Management system (UKG/UltiPro)
  • Audit, correct and maintain all HRIS data
  • Partner with HR Operations Manager to create standardized work processes for basic HR functions.
  • Design and implement a shared service model using UKG People Assist.

Who you are:   

  • High School degree or equivalent is required. An Associate’s or Bachelor's degree in a related field is preferred.
  • At least 1+ years of recent work experience in the HR, preferably in HR Operations and/or Shared Services environment highly preferred
  • Working knowledge of applicable employment laws (i.e. Wage, FMLA, ADA, Workers’ Compensation, etc.) preferred 
  • Excellent verbal and written communication skills
  • Computer aptitude, with strong knowledge around the MS Office Suite, including Outlook, internet searching, and web-based applications, as well as the ability to learn new software quickly
  • The ability to handle multiple concurrent projects, to keep the information organized, and to learn on the fly to keep up with the lightning speed of our environment
  • A commitment to top-notch customer service, follow-through, and professionalism
  • Ability to quickly build relationships and trust with team members at all levels and maintain confidentiality

Compensation & Benefits: 

  • The salary band for this position ranges from $50,000-60,000, commensurate with experience and performance
  • This position will be eligible for a competitive year end performance bonus and equity package
  • Full medical, dental, vision package to fit your needs
  • Generous time off policy including paid company holidays
  • Pet discount plans & retirement plan with company match (401K) 
  • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world 
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • SqlLanguages
    • SwiftLanguages
    • MySQLDatabases
    • OracleDatabases
    • NoSQLDatabases
    • AsanaManagement

Location

Our office is right near Penn Station and Madison Square Garden. Great for shopping, commuting, and catching a game at MSG!

An Insider's view of Angi

What’s the vibe like in the office?

This sales floor creates a fast-paced, energetic, and fun environment which motivates every single rep in the office to do better. The HomeAdvisor culture embodies a team environment where everyone supports and pushes each other to be strong salespeople.

Rachel

Sales Consultant

What are some things you learned at the company?

Since working at HomeAdvisor I have gained more self confidence. I've found myself stepping up as a leader and a role model on the sales floor, something that I wouldn’t have predicted if you had asked me about it two years ago. Now, I am comfortable with stepping up, taking control of a situation and taking initiative in the company's growth.

Geena

Senior Sales Consultant

What makes someone successful on your team?

An incredible work ethic, an unflinching positive mental attitude, and an absolute sense of mission. HomeAdvisor provides all the tools to be successful, its a matter of taking advantage of what the company is offering and utilizing it to the fullest.

Will

Senior Sales Consultant

What are Angi Perks + Benefits

Angi Benefits Overview

Angi strives to make all employees feel valued through a variety of programs, perks, and benefits. We're proud to offer a competitive salary with unlimited earning potential for our sales consultants, and supplement that with comprehensive healthcare offerings, pet insurance, catered meals, and more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Restricted work hours
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Promote from within

Additional Perks + Benefits

Lunch and dinner provided every single day! Annual Presidents Club trip for top performers across the organization.

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