People Operations Coordinator
Renting a home is the world's oldest subscription service. People spend thousands of dollars every month for an experience that is outdated, inconvenient, analog, impersonal, and leaves a lot to be desired. Latch is working to make every building better, and while we've methodically executed this mission since our founding with great success, we're just getting started.
Leveraging our knowledge from companies like Apple, BCG, and IDEO, we’ve rethought how people interact with space. Latch delivers a full-building operating system designed to help owners, residents, and third parties like guests, couriers, and service providers, seamlessly experience the modern building. We’ve done this by combining software, devices, and services into a holistic platform that makes spaces more efficient, enjoyable, and profitable.
The next chapter of the Latch story will be our most exciting yet, and we’re looking for more talented team members to help fuel our growth.
Latch is seeking a People Operations Coordinator to join our People Operations team.
Responsibilities:
- Point of contact for employment-related inquiries from applicants, employees, and supervisors, referring matters to the appropriate team members.
- Manage the onboarding, leave of absence, and offboarding processes
- Assists with offers and background check compliance
- Maintains documentation for People Operations processes both internal and employee facing
- Assist in audits and reporting for compliance
- Oversee multiple project teams, ensuring program goals are reached
- Partner with internal stakeholders to deliver world-class people experiences
- Bring your insights of our internal processes to recommend better ways of supporting automation and scale
Requirements:
- High school diploma or GED with bachelor’s degree preferred
- Self-directed with the ability to prioritize multiple tasks in a fast-paced environment and quickly changing environment.
- Structured, organized, and extremely detail-orientated with excellent verbal and written skills
- Commitment to high quality work and maintaining confidentiality of sensitive information.
- Knowledge of employment-related laws and regulations
- Proficiency with or the ability to quickly learn our HRIS and talent management systems.
- High technical aptitude and computer skills
- Experience in a fast-paced environment
- Proven capability to form tight partnerships with cross-functionally internally and externally to solve problems and execute on initiatives
- Ability to move fast with the process in mind but a bias towards execution, desire to learn, and iterate
Founded in 2014, Latch now has 300+ team members working to make spaces better places to live, work, and visit. Over half of our team members work in product development roles, and our team leverages established expertise in over 55 professional disciplines.
We offer unlimited Paid Time Off, a comprehensive benefits package, mental health support, and an environment where employees are surrounded by creative, empowered, and dynamic peers.
In conjunction with our core values: Contagious Determination, Humility, Trust, Inclusion, Action with Intent, and Privacy, we approach our work with care and a sense of duty, to make the world a better space.
We embrace diversity and strive to create an inclusive and equitable environment for all.
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