Configure and deliver TransitTech products for public transit partners. Build and execute cross-platform test plans, simulate real-world user scenarios, translate partner needs into production-ready systems, coordinate Product, R&D, Expansion, commercial, and technical teams, and manage implementation projects from scoping through delivery.
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As an Implementation Associate at Via, you play a huge role in making these goals a reality on the ground. You will serve as the critical bridge between our commercial and technical teams as we launch transformative public transit services around the world. You will be responsible for the technical configuration and delivery of TransitTech products, collaborating with a variety of teams at Via to ensure every partner gets a world-class system tailored to their needs.
In this role, you'll get your hands on every corner of Via's product ecosystem, becoming a go-to resource across the org for commercial teams, engineers, product managers and more.
What You'll Do:
- Build and execute rigorous test plans across a wide variety of platforms (iOS, Android, web, and more), holding the bar high on quality and user experience.
- Ensure real-world scenarios and user expectations are accurately simulated before launch – because what goes live is what real riders experience on the ground.
- Be the connective tissue between Business and Technical teams, translating real-world partner needs into polished, production-ready TransitTech products.
- Collaborate with Product, R&D, and Expansion teams across the globe, ensuring everyone is aligned, informed, and moving fast.
- Own projects end-to-end – from scoping and planning all the way to delivery – acting as the technical project manager who keeps everything on track and on time.
Who You Are:
- Go-getter with 0-2 years of professional work (or work-study) experience.
- You communicate clearly and confidently, and are able to translate complex technical concepts for any audience.
- You love digging into the technical details to understand systems and drive continuous improvements.
- You’re equally comfortable collaborating across teams and working independently.
- You thrive in fast-paced environments where priorities shift — and you never let that become an excuse for slipping on quality.
- You're genuinely excited about technology and obsessed with the end-user experience.
- A background in computer science or a related technical field strongly preferred.
Compensation and Benefits:
- Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
- Salary Range: $65,000 - $85,000 per year.
- We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Via New York, New York, USA Office
160 Varick Street, 4th Floor, New York, NY, United States, 10013
Similar Jobs
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Implements and optimizes ServiceNow GRC and IRM solutions for client governance, risk, and compliance programs. Designs workflows, data structures, controls-testing processes, reports, and risk-management capabilities. Translates regulatory and operational requirements into technology features, analyzes business needs, supports deployment, identifies control and process gaps, and develops compliance insights. Collaborates with clients, manages assigned workstreams, resolves issues, and guides junior team members.
Top Skills:
Governance Risk And Compliance (Grc)Integrated Risk Management (Irm)Servicenow
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Implement and configure Workday Financials and Adaptive Planning solutions for finance transformation clients. Analyze requirements, design finance processes, configure modules, test functionality, document decisions, resolve deployment issues, and support reporting, budgeting, and forecasting. Manage client workstreams, assess implementation risks, provide recommendations based on financial data, and mentor junior consultants while maintaining technical and professional standards.
Top Skills:
Workday Accounting CenterWorkday Adaptive PlanningWorkday Banking And SettlementWorkday Contracts-To-CashWorkday Financial ConsolidationsWorkday Financial ManagementWorkday Financial Management Data LoadingWorkday FinancialsWorkday Procure-To-PayWorkday Record-To-ReportWorkday Supply Chain ManagementWorkday Vndly
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Implements and configures Oracle HCM Cloud solutions across HR workstreams, translating client requirements into system designs and configurations. Supports data conversion, testing, issue resolution, reporting, dashboards, and cutover activities. Evaluates HR processes, coordinates stakeholders, manages project risks, and applies change-management methods. Guides junior consultants and helps clients adopt cloud-based workforce planning, talent management, analytics, and core HR capabilities.
Top Skills:
Oracle Bi PublisherOracle Hcm CloudSQL
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
