VP, Cultural Engagement and DEI

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Renting a home is the world's oldest subscription service. People spend thousands of dollars every month for an experience that is outdated, inconvenient, analog, impersonal, and leaves a lot to be desired. Latch is working to make every building better, and while we've methodically executed this mission since our founding with great success, we're just getting started.

Leveraging our knowledge from companies like Apple, BCG, and IDEO, we’ve rethought how people interact with space. Latch delivers a full-building operating system designed to help owners, residents, and third parties like guests, couriers, and service providers, seamlessly experience the modern building. We’ve done this by combining software, devices, and services into a holistic platform that makes spaces more efficient, enjoyable, and profitable.

The next chapter of the Latch story will be our most exciting yet, and we’re looking for more talented team members to help fuel our growth.

The VP of Cultural Engagement and DEI will craft and deliver an enterprise-wide, comprehensive strategy that supports internal communications, fosters stakeholder (prospective and current employees) engagement, and contributes to building a more unified, collaborative work environment across the business. 

Culture & Engagement

Engage employees through programs and initiatives that foster bonds across departments and enhances the company’s culture.

  • Establish a Reward & Recognition program that encourages and reinforces behaviors that demonstrate a commitment to the company’s VMV and business strategy—creating a culture of recognition
  • Produce events that provide employees with insights and knowledge of the company’s practices and business updates (Speaker Series, Town Halls, etc.)
  • Identify and support initiatives that increase engagement including sports teams, clubs, and employee resource groups
  • Produce annual employee events including the company’s summer and holiday socials

Diversity, Equity, & Inclusion

Develop and implement a Diversity, Equity, & Inclusion strategy that showcases and measures the depth, breadth, and impact of the Company’s efforts. Collaborate with People team members to determine the appropriateness of introducing diversity initiatives that consider the unique needs of the organization and contributes to an inclusive environment. Also responsible for:

  • Identifying and leveraging speaking, thought leadership, sponsorship, industry, and other events (ex. LGBTQ Pride) and recognition opportunities (ex. HRC Corporate Equality Index, Working Mother, etc.) that strengthens the Company’s presence
  • Ensuring reasonable accommodations are made for individuals with disabilities to perform essential functions
  • Developing policies and programs to attract, retain, and promote a diverse workforce
  • Educating employees and managers on how to recognize, accommodate, and appreciate individual differences
  • Implementing and supporting Employee Network/Resource Groups
  • Staying current on diversity programs and developments by maintaining contact with others in the field (e.g., professional association and educational groups, and professional development efforts)
  • Deliver unconscious bias training and other education programs throughout the organization

Corporate Social Responsibility

Build partnerships, assess needs and work directly with HR, the Communications team, and business leaders to shape CSR strategy and volunteerism that is aligned with the Company’s values.

  • Develop and deploy Community Relations programming in partnership with strategically identified nonprofit partners with an eye toward brand visibility, employee engagement, and community impact
  • Craft communications for both internal and external audiences on the Company’s key activities, and work collaboratively to continually promote through all available channels including social, digital, and traditional media
  • Develop a Community Relations/Volunteerism team to support the organization of and promote participation in charitable events
  • Design a community section of Latch.com as the program gains traction and evolves
  • Measure engagement and visibility
  • Identify industry best practices

Internal Communications & Branding  

Build an internal communication function that contributes to improved employee engagement and ultimately a stronger culture at Latch and helps to drive business results. In partnership with the People Team, Communications Team and various business teams, the VP will ensure the internal communications strategy creates alignment with the Company’s mission, vision, values, and business strategy.

  • Define the employee purpose narrative leveraging the company’s employee value proposition to bring talent branding and the company’s vision, mission, values (determination, humility, trust, inclusion, action with intent and privacy) to life, and increasing the understanding of how they link to business, functional and personal actions
  • Develop talent branding communications that supports the employee experience from recruitment through retention
  • Work in lock-step with our PR and Communications teams to ensure consistency in brand voice for employee programs
  • Design, implement, and manage multi-directional formal and informal communication channels (ex., Intranet, Slack, digital monitors, etc.) that inform and engage employees (top down, bottom up, peer-to-to-peer), encourage employee feedback, helps drive engagement and reinforces the culture
  • Empower and enhance the visibility of leaders and people managers across the company through cascade communications
  • Oversee communications measurement including the design and operation of relevant reports to continuously improve the function

The responsibilities for this role will also include:

  • Ensuring all internal communications are aligned with external communication efforts
  • Providing strategic counsel that supports overarching business plans to communicate effectively, efficiently and compellingly
  • Facilitating change management through strategic communication plans and strategies
  • Working collaboratively with various functions across the organization 

Founded in 2014, Latch now has 300+ team members working to reimagine modern buildings of today and drive evolution for the cities of tomorrow. Over half of our team members work in product development roles, and our team leverages established expertise in over 55 professional disciplines.

We offer unlimited Paid Time Off, a comprehensive benefits package, mental health support, and an environment where employees are surrounded by creative, empowered, and dynamic peers.

In conjunction with our ​core values​: Contagious Determination, Humility, Trust, Inclusion, Action with Intent, and Privacy, we approach our work with care and a sense of duty, to make the world a better space.

We embrace diversity and strive to create an inclusive and equitable environment for all.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • HTMLLanguages
    • ReactLibraries
    • AngularLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • SlackManagement
    • SalesforceCRM
    • NetsuiteCRM
    • GmailEmail
    • MarketoLead Gen


We are located just a quick walk from both Hudson Yards and Penn Station in New York City.

What are Latch Perks + Benefits

Latch Benefits Overview

We are a team of just over 200 employees, all of whom are passionate self starters with unique backgrounds and unexpected stories. We offer unlimited time off, a competitive health package, and the opportunity to work in a creative, dynamic, and fast-paced office environment.

Volunteer in local community
Latch participates in local volunteer activities to connect with our community. Past events have included urban farming, canning and composting, and holiday sock drives.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Latch boasts employee-run committees such the Mental Wellness Committee, Committee to Combat Systemic Racism, and Latch Ladies. More committees always in the works!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Latch also provides 16 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Latch employees receive unlimited flex PTO and sick days.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Latch hosts company outings Semi-annually.
Game Room
Stocked Kitchen
Happy Hours
Happy hours are hosted at team's discretion.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Latch offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Latch hosts lunch and learn meetings once per quarter.
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
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