Market Lead NYC

The Opportunity 

JLL is seeking an overall leader for the New York/Tri-State Region Market. The Market Lead will be accountable for strategic and operational activity including proactive recruiting, overall market growth, new business development, and talent management & development.  

The Market Lead will anticipate stakeholder needs while providing support to key clients enabling outperformance on key performance indicators. This individual will build the region's financial plans while striving to exceed revenue and profitability goals. This critical role will engage employees and translate the firm's strategy and goals into business opportunities across New York/Tri-State Region. 

RESPONSIBILITIES 

Lead Market Growth to JLL Potential 

• Develops an overarching roadmap which outlines the plan to establish a market leading position across all lines of business throughout New York/Tri-State Region.  

• Leads and is accountable for strategic recruiting across all New York/Tri-State markets 

• Identifies growth opportunities and creates a plan to achieve success; approach clearly identifies current and future state 

• Effectively conveys vision, direction and approach that is clearly understood by all audiences 

• Understands the competition & develops pursuit strategies to win 

• Holds ultimate accountability for the successful financial performance of all New York/Tri-State Region markets against established financial goals and targets 

• Oversees and coordinates strategy across multiple sub-markets 

Leadership 

• Recruits, coaches and develops market leaders, business line leaders, and support staff to reach full potential, dealing effectively with day to day challenges 

• Client facing individual who leads by example in sourcing new business opportunities and strengthening existing client relationships at the enterprise and strategic account level 

• Strong communicator who continues to build a culture of teamwork, ethics and excellence amongst personnel across New York/Tri-State Region and across JLL 

• Fosters integration amongst cross functional teams; a true partner with all Business Line Leaders 

• Consistently exceeds in performance targets and takes quick, corrective action when redirection is required 

• Ensures alignment and collaboration between sub-market leaders to leverage scale and expertise across the state 

Management 

• P&L responsibility for all New York/Tri-State Region markets (timely and accurate budgets, reforecasts, actual reporting) and expense oversight 

• Coordinates operational aspects with regional and national headquarters' resources 

• Creates and enhances standardized processes and infrastructure relative to providing superior real estate and business solutions for our clients across the state 

• Establishes one, three, and five-year business plans to specifically grow the revenue of all New York/Tri-State Region markets 

• Conducts regular business reviews with sub-market leaders to track performance, identify opportunities, and remove barriers to success 

• Allocates resources strategically across markets to maximize growth and profitability 

People Developer 

• Ensures the best talent and teams are put forth for all pursuits – "Win as One" 

• Advances the firm's diversity and inclusion priorities by focusing on talent moves, hiring, rotation and promotion 

• Builds a platform to develop future talent and supports career progression across all New York/Tri-State Region markets 

• Understands the nuances of alternative compensation structures in partnership with Human Resources 

• Thoroughly and critically assesses all talent across the state and supports programs that hire and retain the industry's top talent 

• Accountable for the development of leadership and succession planning for key roles across all New York/Tri-State Region, including sub-market leadership positions 

• Leads regional talent reviews in partnership with Human Resources 

• Provides point in time coaching to elevate performance of direct reports and high-potential talent throughout the organization 

• Develops and mentors the next generation of market leaders 

LEADERSHIP COMPETENCIES 

Interpersonal Skills 

• Energy and drive to develop multiple markets, sell the platform, and grow the business 

• Naturally inclusive 

• Actively shapes, influences, and leads a client-driven culture focused on winning 

Influencing Skills 

• Ability to cultivate teamwork and partnering across markets and business lines 

• Communicates a compelling sense of purpose 

• Encourages input/feedback to inform decision making 

• Executive presence with ability to engage C-suite clients and internal senior leadership 

Building High Performing Teams 

• Ability to coach/develop direct reports and high value talent 

• Managerial courage/conflict management 

• Ability to build and develop high performing teams across multiple geographies 

• Experience developing and leading other senior leaders 

Technical/Functional Skills 

• Ability to translate strategy into new services, new business, organic growth and retention 

• Strategic agility 

• Enterprise-level client relationship management 

• Multi-market coordination and resource optimization 

Personal Characteristics 

• Drive for results 

• Balance of emotional, intellectual and business acumen 

• Ability to thrive in an ambiguous environment 

• Adaptable to a variety of situations/cool under pressure 

• Sales mindset – driven towards winning with high energy and a strong work ethic 

• Comfortable working in a matrix environment 

• Decisive with a bias for action 

• Proven ability to lead through others and scale operations