Sr. Director, Merchant Pricing

| Remote
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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We’re looking for intelligent, driven professionals to lead the Merchant Pricing team. Merchant Pricing is responsible for enabling efficient value exchange between merchants and consumers through innovative and strategic pricing solutions and building best practices.

In this role, you will own Affirm’s merchant base and help achieve profitability targets while managing risk and will collaborate with our Credit, Product, Engineering, Applied Machine Learning, Commercial, Finance and Capital Markets teams! The ideal candidate will have strong analytical and problem-solving skills with solid knowledge of analytical tools, as well as interpersonal skills to work cross-functionally and drive forward recommendations. The role will report directly to the SVP Finance and will have substantial leadership exposure across a 12 person team. We are eager to meet driven candidates who crave impact, thrive in ambiguity, and want to experience a well-funded start-up in hyper-growth.

What you'll do

  • Hire, coach and scale a high performing pricing team to meet the demands and growth of the company
  • Define mission and vision for the team; own all pricing and profitability initiatives working with cross-functional teams to drive user growth, generate revenue and improve margins.
  • Own the strategy for both quantitative and qualitative data to develop competitive pricing strategies for both new and existing products as well as new markets.
  • Identify areas to drive product monetization; understand the trade-off between price, volume, risk, and develop strategies to maximize user growth and CLTV
  • Lead cross-functional teams to price merchants and strategic partners.
  • Own Go-to-Market merchant pricing strategies for different verticals, products, and platforms
  • Own roadmap of pricing optimization and monitoring infrastructure; and leverage this infrastructure, to assess, define, and scale pricing opportunities for different verticals
  • Leverage automation and models to streamline merchant pricing processes

What we look for

  • 12+ years of experience in an analytically-driven strategy role (management consulting, finance, analytics, credit, etc.)
  • 3+ years of strategic pricing experience with planning and delivery in both a direct and channel-sales centric environment
  • 3+ years of management experience and growing high performing teams
  • Proactive leader who can seek out new opportunities, drive projects, navigate ambiguity and develop creative solutions with minimal guidance
  • Strong working knowledge of analytical tools, such as SQL and Python
  • Ability to collaborate and influence across different teams in the organization
  • Experience in producing BI reports, such as Looker and Tableau is a plus
  • Strong Communication - ability to present, recommend, and influence senior leaders through data, insight and persuasion particularly related to product go-to-market strategies
  • Personal Drive - willingness and desire to go the extra mile in uncovering and solving difficult business problems, even when it lies outside traditional boundaries
  • Team Player - willingness and desire to be part of a strong team and contribute to a strong culture within and across organizations
  • Intelligence + Humility. Hubris is the fastest way to blow up a bank!
  • Grit. Lots of grit. You’ll wear 7 hats and not love all of them
 
Location
 
We’re excited to announce that Affirm is now a remote-first company! This role can be located anywhere in the U.S. and Canada (with the exception of Quebec). Remote based employees may occasionally travel to an Affirm office for meetings or team building events. Our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.
 
Please note that visa sponsorship is not available for this position.
 
If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
 
At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2019 D&I report.
 
We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable federal, state and local laws, including the San Francisco Fair Chance Ordinance. By clicking "Submit Application," I acknowledge that I have read the Affirm Employment Privacy Policy, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • MediumCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Affirm's office is located in the NOMAD neighborhood! The North of Madison neighborhood has great coffee shops, restaurants, and bars.

An Insider's view of Affirm

What’s the vibe like in the office?

I was originally based in our San Francisco office and recently transitioned to our NYC office. I love the NYC office because it feels like a true start-up! I get the best of both worlds. A growing start-up with infrastructure and stability but with the excitement of a small office and team.

Jeremy

Software Engineer

What are some things you learned at the company?

I've learned that staying true to Affirm's consumer-first mission requires a nearly daily commitment to it from the whole company with respect to how decisions are made, which goals are set, & what we decide to build. Sharing this clear north star with my coworkers allows us to connect & align on a deeper level - we're all here for the same reason.

Niki

Group Product Manager

What’s the vibe like in the office?

The New York office combines the tight knit, friendly culture of a smaller startup start up with the huge projects of a scaled out company, all while located in the heart of the world's best city. People in NYC are generally hard working, laid back, and fun to talk to.

Noam

Software Engineer

What are Affirm Perks + Benefits

Affirm Benefits Overview

We’re excited to announce that Affirm is now a remote-first company! The majority of our roles can be accomplished anywhere in the U.S. and Canada (with the exception of Quebec). While most Affirmers will have the option to choose a remote-first accommodation, our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.

BENEFITS + PERKS include:
- Lead a healthy life: Generous coverage for health, dental, vision, life and disability insurances for you and your dependents.
- Learn and grow: We offer a significant stipend toward your personal career development.
- Be there when it counts: Take care of your loved ones with our parental leave, and find support at the office with our dedicated Mother's room and [email protected] Employee Resource Group.
- Take Time Off: We offer generous paid time off so you can always be at your best.
- Feel invested: We offer meaningful equity so you have ownership in what we are building.
- Get active: You can apply our monthly wellness stipend toward fitness classes and memberships.
- Know the product: We offer a monthly stipend for purchases with Affirm.

Culture
Volunteer in local community
Affirm has an active [email protected] group that organizes regular events to give back to the community.
Partners with Nonprofits
Affirm Cares is a 501(C)3 employee foundation dedicated to supporting causes in our communities. In NYC Affirm partners with Off Their Plate, serving as many meals possible to local families in need.
Friends outside of work
Eat lunch together
Intracompany committees
Our Diversity and Inclusion Council is comprised of Affirmers from across all organizations and levels working together to build towards a more diverse and inclusive workforce.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $250 for glasses and contact lenses.
Health Insurance Benefits
Acme's health insurance policy covers up to 95% of out of pocket expenses.
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Affirm supports paid parental leave for periods of disability and for baby bonding.
Flexible Work Schedule
Family Medical Leave
Affirm provides leaves of absences for eligible employees under the federal Family and Medical Leave Act (FMLA) and California Family Rights Act (CFRA).
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
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