Manage relationships with MealPal restaurant partners through high-volume email and phone support, in-person meetings, partnership negotiations, and day-to-day requests. Coordinate restaurant marketing campaigns, use data to provide optimization recommendations, improve the partner experience, and streamline operational processes. The role is full-time and on-site in Midtown Manhattan.
Thanks for checking out our Partnerships & Ops Associate role! This role is based in our New York, NY office.
We’re looking for a detail-oriented, relationship-centric problem solver. You'll be working directly with MealPal restaurants to ensure they have an amazing partnership experience. You will be responsible for responding to restaurant emails and phone inquiries and handling various operational tasks.
Responsibilities:
- Communicate with our restaurant partners in a timely manner with high quality messages. This role will handle a high volume of email support on a daily basis, as well as some phone support.
- Plan and coordinate restaurant marketing campaigns.
- Identify new ways to enhance the restaurant experience, as well as to streamline operational tasks.
- Leverage data to proactively reach out to restaurants and to provide feedback and recommendations to optimize.
- Meet with restaurants in person to build strong partnerships.
- Negotiate restaurant offerings to ensure beneficial partnerships.
- Manage the day-to-day requests of our restaurant partners.
Requirements:
- Bachelor’s degree with 0-3 years of sales, marketing, or customer service experience
- Ability to work quickly while maintaining strong attention to detail
- Experience working with Excel and Google Sheets
- Exceptional written skills and high EQ
- Work full-time in our office in New York
Compensation:
- Competitive salary ($70k) and equity
- Health, vision, & dental benefits (healthcare is 100% covered by MealPal)
- Generous paid vacation policy
- 401(k) with company match
- Free MealPal lunch and dinner
MealPal is an extraordinarily collaborative team and we work best when working together. This role will be working full-time Monday to Friday on-site at our office in Midtown Manhattan.
You must apply via this link:
https://mealpaldelivery.typeform.com/to/Wjx46UBq
MealPal New York, New York, USA Office
New York, NY, United States, 10001
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