We’re looking for a Customer Success Manager to join our growing Program Success team. After a year, the ideal candidate for this role will have formed strong connections with our campus partners in higher education allowing them to deepen their relationships with us. We’re looking forward to meeting skilled relationship managers who are proactive, effective communicators. We're excited about candidates from all backgrounds who are passionate about our mission to make mental healthcare accessible and available to young adult student in the U.S.

About the Role

The Customer Success Manager will

• Report to the VP Program Success
• Manage relationships with our college campus partners through implementation, training, and ongoing connection
• Provide meaningful reporting to partners
• Find opportunities to grow existing partnerships through upsells and cross-sells

About You

• 4+ years experience managing relationships with partners and stakeholders, bonus if in the mental health space
• Executive presence - you can hold a room and guide a meeting with ease
• Experience with a CRM (ideally Salesforce)
• Comfort creating and giving presentations
• Deep empathy for young-adult mental health and the challenges care providers face

About Us

Mantra Health is a digital mental health clinic on a mission to improve access mental healthcare for young adults through clinical services, software, and design. Since our founding in 2018, we've built a comprehensive treatment service for young adults with various mental health conditions. We've raised over $27 million to work with students at universities and colleges across the country such as MIT, Cornell, and the University of Minnesota. Our students see clinically significant differences in their mental health during treatment with us, with nearly two-thirds of students stating that Mantra's program helped them stay in school.

Our Benefits

At Mantra, our distributed team is our secret sauce that allows us to support our mission everyday. We're collaborative, empathetic, and curious. We take time to celebrate our wins and learn from our mistakes. Each full-time employee at Mantra enjoys:

• Salary + bonus
• Equity
• Medical, vision, and dental coverage for employees, spouses, and dependents
• Flexible work location (work from the Bahamas for a few weeks? Cool by us)
• Unlimited PTO
• Inclusive parental leave, equal for all parents
• $1,000 new-parent mental wellness benefit
• Commuter card, if you commute
• Access to One Medical

The salary range for this role is $80,000 - $100,000 with an OTE of $130,000 - $150,000

Mantra health is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.