BetterCloud is the leading SaaSOps platform that enables IT professionals to discover, manage and secure the growing stack of SaaS applications in the digital workplace. With an expanding ecosystem of SaaS integrations, thousands of forward thinking organizations like Zoom, Walmart, and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio.

A pioneer of the SaaSOps movement, BetterCloud has built a community of more than 45K IT professionals who are embracing the new role of SaaSOps within IT organizations. The company launched the first-ever annual SaasOps-focused conference, Altitude, and publishes annually the definitive market research report, State of SaaSOps, on the market and category.

BetterCloud is headquartered in New York City with offices in San Francisco, CA and Atlanta, GA.  The company's total amount raised to date is $187 million. Investors include Warburg Pincus, Accel, Bain Capital Ventures, Flybridge Capital Partners, and Greycroft Partners.

We are excited to announce we are looking for our first Director of Renewals Sales, reporting directly to the Chief Revenue Officer.This is your opportunity to get in at the ground-level  building a high impact and high visibility team. The objective is to drive best in class retention rates across renewals.

Requirements

• 5-10 years of  experience in SaaS renewals, customer success  or account management with experience negotiating contracts in both the Corporate and Enterprise segments
• 3+ years managing teams of renewals specialists
• Consistent track record of overachieving personal and team goals
• Operational discipline and efficiency with previous experience building cross organizational relationships
• Ability to communicate, present to, and influence key stakeholders at all levels of the Customers' organization, including executive and C-level
• Strong process and analytical orientation
• Excellent listening, negotiation, and presentation abilities
• Able to thrive in a fast-paced, rapidly evolving corporate environment
• Value-based selling skills and familiarity with MEDDICC is preferred
• Advanced problem-solving, verbal and written communication skills

Responsibilities

• Recruit, hire, onboard, and grow renewals specialists to meet and exceed targets 
• Be responsible for further building out process and playbooks to secure renewals in a repeatable and scalable manner
• You will collaborate with other teams including Customer Success, Sales, and Finance to mitigate churn
• Meet with clients regularly 

Compensation | Benefits

• Competitive base salary + full benefits package
• Stock options
• Opportunity to build a team from the ground up
• Career growth working closely with our CRO and executive team