Who are we?

Ribbon is a first of its kind real estate technology company transforming the real estate transaction by delivering certainty, transparency and joy to the home buying process. Consumers and realtors deserve a better experience, and we are building an open platform that welcomes everyone in the ecosystem to participate.

Our mission is to make home ownership achievable. We live out our mission every day through our core values:

Set New Standards.  Our mission requires a new way forward.  We start from first-principles to be different, creative and bold.  Big or small, we create new norms.  

Build Together.  We are one team, one mission, creating vibrant communities of belonging. We unite in our passion and collaborate with optimism, integrity and trust.   

Learn, Teach, Grow.  In service of delivering a world class experience, we actively learn from our community, educate others, and celebrate the victories and struggles that come along the way.

Your team:

The Sales team includes a team of SDRs (Sales Development Representatives) and CSRs (Customer Success Representatives) who get to help live out Ribbon’s mission of making homeownership achievable every day.

We are looking for an experienced Inside Sales Manager to oversee and support our inside sales representatives team.

The Inside Sales Manager will monitor sales metrics and manage the entire sales administration process. They will collaborate with various professionals, so it’s essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals.

Ultimately, the Inside Sales Manager should be able to build a high-performance sales team to ensure customer satisfaction.

How you’ll make homeownership achievable:

• Manage the inside sales representatives team
• Set and track sales targets for your team
• Suggest and implement improvements in the sales administration process
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication environment for your team
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
• Represent and demonstrate our company values, brand, and mission 

What we’re looking for: 

• Proven work experience as an Inside sales manager
• Hands on experience with CRM software
• In-depth understanding of the sales administration process
• Excellent interpersonal and team management skills
• Strong analytical and organizational skills
• Numerical abilities and problem-solving attitude
• Passionate and experienced leader to an integral part of our team
• Ability to be highly self-motivated and work in a fast paced, ever-changing environment 
• A thirst for knowledge and growth in a startup environment, pro-actively seeks challenges
• Sense of urgency and persistence
• Flexibility! We are a small company that moves and reacts fast.

What we offer:

• Health, dental, and vision insurance
• Flexible, unlimited vacation
• Regular team lunches 
• Discounted fitness benefits 
• 401(k)
• Commuter benefits
• FSA + HSA
• Learning + development stipend
• Meaningful equity in the company