Senior Partner Channel Manager

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BentoBox empowers restaurants to own their presence, profits and relationships. Our hospitality platform disrupts third-party services that come between the restaurant and the guest. We put the restaurant first and offer tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 7,000 restaurants worldwide including The Meatball Shop, Gramercy Tavern, and Eleven Madison Park. Learn more: www.getbento.com


Reporting to the Chief Business Officer, the Senior Partner Channel Manager will be responsible for accelerating our burgeoning ecosystem of agencies and consultants who are championing BentoBox to their clients. Primary objectives will be to increase the number of new agency and consultant partners, to maximize the success of our existing partners, and to create scalable solutions for the long-term success of the channel. The ideal candidate for this individual-contributor role has a perfect mix of strategy, creativity, and drive that will create an outsized impact on BentoBox’s future.


What You’ll Do

  • Create and execute go-to-market strategies to generate a consistent pipeline of new partners

  • Develop onboarding and training programs to help new agencies and consultants become successful

  • Proactively and creatively engage with our existing partners to maximize their success

  • Work with partners to maintain a high level of customer satisfaction

  • Implement scalable processes and tools that set the channel up for long-term success

  • Serve as the internal champion of our agency and consultant partners, working collaboratively with Marketing, Sales, and Customer Success teams

  • Regularly report on channel performance to senior leadership


What You’ll Bring

  • 7+ years of relevant experience and proven success in partner manager roles, preferably with SMB partners

  • KPI-driven mindset and an eagerness to exceed expectations

  • Channel Sales Experience 
  • Persuasive communication skills with an ability to deeply understand and create value propositions around the goals and challenges of partners

  • Track record of successfully managing multiple projects with competing priorities while exceeding targets

  • Autonomous, hands on, get-it-done mentality

  • Passion for the restaurant industry and small businesses

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Location

1 Broadway sits at the very tip of Manhattan and offers stunning views of New York harbor and the Statue of Liberty, as well as easy access to the best restaurants in the city, a transportation. Our office is outfitted with best-in-class tech, comfy communal spaces, and of course, plenty of snacks.

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