Who We Are

Summer is a Certified B Corp® with a mission to maximize savings for the 46 million Americans burdened by student debt. Summer combines policy expertise with innovative tech to help borrowers track their loans across multiple lenders and enroll them in the best loan assistance programs––saving borrowers an average of $30,000. Watch our product demo and hear from borrowers on how Summer has put them on the path to becoming debt free.

Summer has raised $14 million to date from world-class investors, including QED Investors, General Catalyst, Greycroft, Foundation Capital, Story Ventures, NextView, Flourish Ventures, and the Financial Health Network. We've partnered with dozens of clients who pay for Summer to assist their employees and customers, including Credit Karma, the American Federation of Teachers, the American Diabetes Association, Asurion, Mattress Firm, and more.

Your Role 

As Summer’s first full-time Strategic Account Manager, you will build strategic, long-lasting client partnerships while helping to grow the community of borrowers we support. This is a high-impact, visible role in which you’ll bridge internal and external stakeholders as the face of our brand and community.

As Summer’s Strategic Account Manager, you will: 

• Own all customer relationships, regularly communicating with key client stakeholders to ensure alignment between their goals and Summer’s
• Serve as a client advocate, working creatively with the Summer product team to bring client feedback to life through new features and offerings
• Implement and improve the workflow for onboarding new clients, which include large financial institutions and employers
• Prioritize needs across clients to ensure client deliverables are progressing on schedule
• Partner with clients on conversion improvements to reach as many borrowers as possible
• Retain and grow client relationships alongside the Summer sales team
• Highlight client stories through content collaborations and other marketing opportunities

Recommended Experience

We are seeking an experienced strategic account manager that:

• Is passionate about building efficient systems and driven by results
• Thrives on developing productive relationships across multiple stakeholders with warmth, maturity, and professionalism
• Has a history of leading successful projects with measurable and timely results that impact on the bottom line of your organization
• Has experience with SaaS or financial services companies. Bonus points for familiarity with APIs and/or experience partnering with clients on conversion improvements
• Is excited by the opportunity to proactively scale our mission and build a sustainable brand by cultivating relationships with early champions
• Has 3+ years of related experience in account management or customer success, ideally working with enterprise clients

Values + Benefits

We're proud to be a mission-driven company with an inclusive culture. Our greatest asset is the set of values our team strives to embody every day: empathy, diversity, growth, determination, humility, and fun. Read more about what these mean to us at https://www.meetsummer.org/careers.

We also offer competitive salaries, significant equity allocations, healthcare coverage, 401(k) plans with an employer match, contribution toward student loan repayment, and flexible vacation/PTO.

Sound interesting? We look forward to hearing from you. Join us to help fix the system!