EXL Logo

EXL

Senior Assistant Vice President, Account Manager

Reposted 2 Months Ago
Be an Early Applicant
Remote
Hiring Remotely in United States
160K-180K Annually
Senior level
Remote
Hiring Remotely in United States
160K-180K Annually
Senior level
Lead and mentor an account management team, develop and execute client retention and growth strategies, build strong client relationships, identify new business, collaborate cross-functionally to deliver insurance solutions, ensure SLAs and compliance, monitor market trends, and drive performance through reviews and coaching.
The summary above was generated by AI

Base Salary: $160-$180k 

We are seeking an experienced and strategic leader to join our team as the Sr. Assistant Vice President of Account Management. In this role, you will play a vital part in driving the success of our insurance solutions and services. Your primary focus will be on building and maintaining strong relationships with our clients, understanding their unique needs, and delivering tailored solutions that exceed their expectations. You will collaborate closely with our consulting team to ensure seamless service delivery and client satisfaction.

Responsibilities
  • Develop and execute account management strategies to maximize client retention and growth. Revenue scope $15-$20 million
  • Serve as the primary point of contact for key clients, building strong relationships and understanding their business objectives.
  • Collaborate with the consulting team to design and implement innovative insurance solutions tailored to client needs.
  • Monitor and analyze client feedback, identifying areas for improvement and implementing necessary changes.
  • Ensure timely and accurate delivery of services, meeting client expectations and industry standards.
  • Conduct regular performance reviews and provide constructive feedback to the account management team.
  • Stay updated on industry trends and best practices, incorporating new insights into our account management approach.
  • Develop and maintain a robust pipeline of potential clients through networking and lead generation activities.
  • Represent the company at industry events, conferences, and client meetings, promoting our brand and services.
Qualifications
  • Bachelor's degree in Business Administration, Insurance, or a related field.
  • 8-10 years of experience in account management, with a proven track record in the insurance industry.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with a client-centric approach.
  • Demonstrated ability to build and maintain strong client relationships, with a focus on client satisfaction.
  • Experience in consulting or a consulting-like environment is preferred.
  • Proficiency in using CRM systems and other account management tools.
  • Analytical skills with the ability to interpret data and make informed decisions.
  • Strong problem-solving and conflict resolution abilities.
  • Ability to work independently and manage multiple projects simultaneously
  • Experience in growing the book of business through Data Modernization, Agentic AI Automation and Workflow Optimization Solutions 
  • Experience managing TPA Relationships with L&A Carriers 
  • Experience managing F&A and Advanced Analytics and Actuarial Services.t.

The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position.

HQ

EXL New York, New York, USA Office

320 Park Avenue, 29th Floor, New York, NY, United States, 10022

EXL Jersey City, New Jersey, USA Office

Jersey City, United States, 0

EXL Newark, New Jersey, USA Office

Newark, United States

Similar Jobs

29 Minutes Ago
Remote or Hybrid
160K-175K Annually
Mid level
160K-175K Annually
Mid level
Artificial Intelligence • Cloud • Payments • Software • Business Intelligence • Generative AI • Automation
Manages strategic insurance industry alliance partners, driving revenue through partner enablement, joint business plans, go-to-market strategies, training, and product education. Tracks partner KPIs and pipeline performance, collaborates with sales, marketing, customer experience, and product teams, represents the company at industry events, and negotiates partner contracts and incentives.
Top Skills: AICloud SoftwareCrm SystemsSaaS
32 Minutes Ago
In-Office or Remote
10003, New York, NY, USA
114K-180K Annually
Entry level
114K-180K Annually
Entry level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Serve as a pre-sales technical expert for DX, partnering with Account Executives throughout the sales cycle. Lead technical discovery, evaluations, proof-of-concepts, pilots, product demonstrations, and solution design involving APIs and client engineering workflows. Advise prospects on deployment and analytics integrations, translate technical concepts into business value, and relay customer feedback to Product and Engineering teams. Manage technical follow-ups across multiple opportunities.
Top Skills: APIsCi/CdGitGithub CliRestRubyRuby On RailsSQL
32 Minutes Ago
In-Office or Remote
10003, New York, NY, USA
123K-193K Annually
Mid level
123K-193K Annually
Mid level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Drive enterprise adoption of Atlassian’s Rovo AI platform through discovery workshops, custom agent design, connector configuration, production deployment, and customer enablement. Partner with enterprise teams to identify valuable AI use cases, translate business needs into technical solutions, measure outcomes, and support independent scaling. Collaborate with account teams, CSMs, product, engineering, and AI teams to improve adoption and customer value. Travel up to 15% domestically and internationally.
Top Skills: Ai AgentsAtlassianConfluenceGitGoogle DriveJIRAPrompt EngineeringRovoRovo StudioSharepointSlackThird-Party Connectors

What you need to know about the NYC Tech Scene

As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.

Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account