Total Rewards Manager

RESPONSIBILITIES

PAYROLL:

• Manage the company’s payroll operations, including time and attendance, responding to payroll-related questions, and ensuring timely and accurate processing of payroll for all employees 
• Assist in internal and external audits and examinations, compliance, and tax audits 
• Coordinate with the Human Resources department to ensure accurate and timely processing of new hires, terminations, and other employee changes 
• Maintain accurate and current employee payroll records including tax withholding forms, payroll deductions, changes in employee status, and other payroll information 
• Manage, coach, and develop the Payroll & Benefits Administrator and assume responsibility for success
• Lead the development and implementation of payroll related policies
• Streamline payroll processes and workflows when possible
• Manage sensitive and confidential matters like organizational changes, planning, and protecting the security of information, data, and files
• Support the VP, Process Improvements & Total Rewards with challenging assignments and process enhancements
• Be a brand ambassador and a culture carrier for ESRT

BENEFITS STRATEGY & ADMINISTRATION: 

• Oversee the administration of all employee benefit programs including benefits enrollment, FMLA, PFL, retirement, worker’s compensation, disability, and related programs  
• Maintain relationships with and partner with vendors to compile annual benefit census reports, annual benefit renewal bids, and annual 401(k) discriminatory testing 
• Conduct open enrollment meetings with new employees, advise employees on eligibility, provisions, and all other benefits-related matters  
• Resolve benefits issues and recommend changes to improve the efficiency of the benefits function  
• Ensure timely processing of all benefits-related invoices for corporate and union employees  
• Review monthly billings for accuracy and all group plans and process invoice reconciliations  
• Prepare and distribute written and verbal communications to inform employees of benefits programs such as insurance plans, 401(k), and other ESRT-sponsored plans  
• Perform system audits of ESS system and ensure timely processing and payment for all union 401(k) and benefits remittances  
• Manage all wellness initiatives for ESRT corporate employees  

UNION:

• Maintain accurate and current employee payroll records 
• Maintain the 32BJ Employer Self-Service System and make sure records reconcile with ESRT records
• Pay monthly union benefits and dues
• Manage all agency audits for payroll, and benefits as required to reconcile union payments
• Develop a close working partnership with the unions and Business units on all union payroll matters 

ACCOUNTING:

• Assist with the monthly financial close by preparing account reconciliations, submitting journal entries, and working cross functionally with other internal stakeholders to obtain relevant information 
• Act as the subject matter expert for all payroll-related accounting matters
• Assist in various ad-hoc projects as needed

WHAT SUCCESS LOOKS LIKE

• Manage the timely and accurate processing of payroll each week and ensure accurate processing of union benefits and dues payments 
• Actively seek opportunities for process improvement, cost reduction, and compliance enhancement to stay up to date with laws and regulations
• Establish long term strategies and goals to support business needs and enhance efficiency
• Foster interdepartmental collaboration at all levels in the organization to achieve key business and cultural priorities
• Establish channels for feedback from employees and stakeholders to improve experience 

REQUIRED SKILLS / ABILITIES

• Strong interpersonal skills and a true customer service orientation towards employees 
• Excellent verbal and written communication skills 
• Absolute integrity, discretion and sensitivity to confidential company and employee information 
• Ability to prioritize, multitask and operate independently in a deadline driven environment 
• Ability to interact with managers and employees at all levels in the organization 
• Knowledge of and experience using ADP Workforce Now 
• Analytically minded; demonstrated proficiency with HR metrics and reporting  

EDUCATION & EXPERIENCE

• Bachelor's Degree or equivalent experience in Human Resources 
• 10+ years of benefits administration experience preferred  
• Knowledgeable in government regulations related to payroll such as ACA, ERISA, FMLA, PFL and state and federal regulations, etc. 
• Retirement plan management and/or administration experience 

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

WHAT YOU CAN EXPECT

• At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
• Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
• Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
• Dependable – you take a strong sense of ownership and accountability over your work
• Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
• Curious – you consistently look for new ways to work smarter, not just harder
• Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture
• Positive – you possess a service-oriented attitude with excellent follow through

BENEFITS

• Competitive base salary and bonus
• Health/Dental/Vision insurance
• Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
• Voluntary Enhanced LTD Program
• Voluntary Hospital, Accident, and Cancer Programs
• 401(k) with 100% match up to 5%
• Paid parental leave
• Pre-tax transit accounts
• Employee Assistance Program for emotional, financial, and legal support

WELL-BEING

• Generous paid time off
• Flex remote work time
• Flex Summer Fridays
• Employee engagement programs
• Volunteer time off
• Continuing education
• Complimentary Empire State Building Observatory access
• Complimentary gym membership and other wellness benefits
• Employee Discount Programs