Top Customer Success Jobs in NYC, NY

The Associate Customer Success Manager supports Business Development and Account Executives, ensuring operational excellence and high-quality client experience while managing multiple accounts and execution of campaigns.

The Senior Client Success Manager will manage strategic relationships, ensure SaaS retention, advise on fraud management, and identify growth opportunities within enterprise accounts.

The Client Success Manager at Zeta Global will oversee client relationships, manage campaign execution, and contribute to account growth through strategic planning and communication.

Manage and grow relationships with existing customers, ensure product adoption, track ROI, and identify upsell opportunities through client data analysis.

Manage customer portfolios, onboard new clients, run outreach campaigns, and enhance product adoption while providing tailored consultations and support.

The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

The role involves managing customer accounts, developing success strategies, upselling, tracking KPIs, and enhancing customer satisfaction in a SaaS environment.

The Senior Customer Success Team Manager will lead a team of Customer Success Managers, drive retention and growth, and develop processes for improvement while managing executive relationships and KPIs.

Lead the Customer Success team to drive customer retention and growth, manage team performance, and develop strategies to improve customer engagement.

Build and maintain strong client relationships, manage customer onboarding, drive product adoption, and collaborate with internal teams to promote client success.

Engage with customers to deliver support, drive retention, and identify opportunities for upselling through consultative interactions and strategic discovery sessions.

The Director of Client Success manages Account Managers overseeing online video ad campaigns. Responsibilities include strategy development, team leadership, and client relationship management for growth objectives.

The Client Success Associate manages client pipelines and daily trading workflows while providing support and communication with clients. They collaborate with internal teams for onboarding processes and aim to enhance client experiences through feedback and innovation in client success processes.

As an Enterprise Customer Success Manager, you will drive product attachment and foster strong relationships with strategic customers, ensuring advocacy and positive experiences, while managing onboarding and identifying growth opportunities.

The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.

Lead a team in delivering customer success initiatives for Adobe Digital Experience Cloud, focusing on adoption and value realization. Develop engagement models and maintain relationships with enterprise customers while driving strategic business outcomes.

Lead Customer Success at Genius Sports overseeing agency partnerships and brand-direct teams, shaping strategies for revenue growth and client satisfaction.

As a Customer Success Manager at Justworks, you will build relationships with customers, drive satisfaction, and collaborate with teams to promote products and services while ensuring long-term success on the platform.

The Senior Customer Success Manager will drive customer success initiatives, ensuring client satisfaction and retention while fostering strong relationships with users of MongoDB's platform.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.