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Top Customer Success Jobs in NYC, NY

4 Days AgoSaved
Remote or Hybrid
New York, NY
Junior
Junior
Productivity • Sales • Software
The SLED Customer Success Manager will build relationships in the public sector, drive product adoption, and consult with customers to achieve their goals.
Top Skills: B2B Saas
4 Days AgoSaved
Remote
New York, NY
54K-70K Annually
Junior
54K-70K Annually
Junior
Software
The Customer Success Specialist supports Strategic Accounts by providing proactive support, driving product adoption, and collaborating with various teams to enhance customer experiences.
Top Skills: Salesforce,Saas,Ai Tools
4 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
119K-170K Annually
Senior level
119K-170K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.
Top Skills: Ai/AutomationGainsightSaaS
4 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
Junior
Junior
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, partner with customers to provide technical guidance, drive product adoption, and enhance their use of GitLab solutions in the APJ region.
Top Skills: Agile PlanningCi/CdCloud TechnologiesDevsecopsGitlab
Reposted 13 Days AgoSaved
In-Office
New York, NY
85K-90K Annually
Senior level
85K-90K Annually
Senior level
Big Data • Information Technology • Software • Analytics • Energy
The Customer Success Manager drives value for customers by enhancing engagement with Enverus' software, managing customer relationships, and improving retention and satisfaction scores.
Top Skills: SaaS
Reposted 13 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
90K-110K Annually
Senior level
90K-110K Annually
Senior level
Fintech • News + Entertainment • Software • Database • Financial Services
The Senior Customer Success Manager will drive user adoption and retention, develop relationships in the advisory space, and support the wider team, leveraging customer feedback for product enhancement.
Reposted 13 Days AgoSaved
Hybrid
New York, NY
179K-200K Annually
Senior level
179K-200K Annually
Senior level
Artificial Intelligence • Productivity • Software
The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
89K-135K Annually
Mid level
89K-135K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills: Iot PlatformSaaS
Reposted 4 Days AgoSaved
Remote
New York, NY
20-25 Annually
Junior
20-25 Annually
Junior
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.
Top Skills: Google Merchant CenterGoogle ShoppingGoogle Suites
Reposted 4 Days AgoSaved
Remote or Hybrid
New York, NY
171K-204K Annually
Senior level
171K-204K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.
Top Skills: Gainsight
Reposted 4 Days AgoSaved
Remote or Hybrid
New York, NY
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.
Top Skills: Crm SoftwareCustomer Success Strategies
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
80K-95K Annually
Mid level
80K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Client Success Manager manages client relationships, ensuring campaign goals are met and driving account growth through effective communication and project management.
Top Skills: ExcelPowerPoint
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Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
200K-250K Annually
Mid level
200K-250K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 5 Days AgoSaved
Remote or Hybrid
New York, NY
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Edtech • Information Technology • Software
The Senior Manager of Customer Success leads customer renewals for Public Sector accounts, ensuring strategy alignment and achieving retention and expansion goals through team guidance and collaboration.
Top Skills: LookerTableau
Reposted 14 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
146K-195K Annually
Senior level
146K-195K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.
Reposted 14 Days AgoSaved
In-Office
New York, NY
140K-160K Annually
Junior
140K-160K Annually
Junior
Mobile • Software
Manage and grow relationships with Fortune 500 customers, ensuring effective use of Radar's location-based products. Drive customer success through knowledge, support, and opportunity identification.
Top Skills: SaaS
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
6 Days AgoSaved
Remote or Hybrid
New York, NY
40K-50K Annually
Entry level
40K-50K Annually
Entry level
Insurance • Logistics • Software • Transportation • Business Intelligence
As a Customer Success Representative, you will support customers by answering queries, providing training, and optimizing their experience with our products. You will document interactions in Salesforce, serve as an advocate, and promote the adoption of features and tools.
Top Skills: Salesforce
6 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Cloud • Information Technology
The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.
Top Skills: ChurnzeroCrm ToolsSalesforce
6 Days AgoSaved
Remote
New York, NY
100K-152K Annually
Expert/Leader
100K-152K Annually
Expert/Leader
AdTech • Digital Media • Marketing Tech • Professional Services • SEO
The Client Success Director manages top global client relationships, aligns strategy with client goals, and leads multi-million dollar accounts, ensuring revenue retention and effective marketing outcomes.
Top Skills: Digital Communication ToolsSearch Engine Optimization
6 Days AgoSaved
Remote or Hybrid
New York, NY
80K-100K Annually
Mid level
80K-100K Annually
Mid level
eCommerce • Fintech • Payments • Software
The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.
Top Skills: CRM
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
90K-110K Annually
Senior level
90K-110K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.
Top Skills: ExcelPowerPoint
Reposted 6 Days AgoSaved
Remote
New York, NY
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
2 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
40K-119K Annually
Internship
40K-119K Annually
Internship
Software
Assist the Renewals team with customer renewal tracking, support communications, analyze data for trends, and provide project support.
Top Skills: Customer SuccessData AnalysisSaaS
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