Top Customer Success Jobs in NYC, NY

As a Technical Customer Success Manager at monday.com, you'll guide B2B clients in leveraging AI for business transformation, provide technical consultation, and drive product adoption through data-driven strategies.

The Customer Success Manager will lead AI consulting, drive digital transformation, and enhance client relationships, focusing on using monday.com's platform effectively.

The Principal Customer Success Manager develops executive relationships, oversees product deployment, implements customer success strategies, and leads team mentorship. The role requires strategic planning, project management, and customer engagement to drive product adoption and satisfaction.

As a Tech Customer Success Manager, you will drive customer growth and retention by leveraging product knowledge, engaging clients directly, and collaborating with Sales teams. Your role involves managing multiple accounts, identifying customer signals, and leading initiatives to enhance adoption of monday.com.

As a Customer Success Manager at Agora, you will support clients in leveraging the platform to ensure maximum value, driving adoption and retention through strong relationships and effective onboarding.

The Senior Customer Success Team Manager leads a team focused on retention and growth, creating strategies, processes, and relationships to enhance customer success and engagement.

The role involves managing B2B accounts, championing AI integration, driving digital transformation, and fostering client relationships to achieve technical and business goals.

The Customer Success Manager II at RapidScale manages customer relationships, oversees service performance, and collaborates with internal teams to enhance client value and retention.

The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.

As a Senior Customer Success Associate, you will manage SMB customer interactions, monitor health scores, resolve inquiries, and drive renewals with a focus on efficiency and technology.

As a Customer Success Manager, manage global client relationships, drive product adoption, and leverage digital marketing strategies to achieve customer success and satisfaction.

Manage a book of Tier 2/3 accounts to ensure retention and growth through tailored account planning, programmatic adtech consultancy, data-driven performance reviews, upsell/cross-sell strategies, and cross-functional coordination to mitigate churn and improve ROI.

The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

Own post-sale client relationships for ecommerce partners: manage campaigns, analyze performance, identify growth and upsell opportunities, use AI-driven analytics to optimize results, and advocate client needs cross-functionally to drive measurable outcomes.

Manage partner relationships for media data solutions: onboard and coach partners, monitor performance and satisfaction, coordinate cross-functional delivery, run demos and trainings, identify churn/up-sell opportunities, and partner with product and sales to drive adoption and product improvements.

Support enterprise clients by executing account strategy, acting as product expert, managing operational workflows and bug resolution, producing data-driven reports, and assisting on account projects to drive adoption and retention.

As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.

The Customer Success Team Lead will lead a team, drive customer engagement, coach team members, track success metrics, and align with other departments to improve customer experiences.

As a Customer Success Manager at Trayd, you will build relationships with customers post-launch, ensuring their success in payroll operations, guiding them through features, troubleshooting issues, and advocating for their needs internally. You will handle multiple accounts and seek opportunities for account growth while improving internal processes and customer experience.

As a Customer Success Engineer, you will develop custom extensions and workflows using AtomEngine, ensuring customer success with hands-on coding and integration efforts, while providing technical insights and support.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

The Customer Success Manager will manage client accounts, focus on retention and expansion, build relationships, and provide strategic AdTech consultancy.

Lead and scale Customer Success Managers, driving retention and adoption while optimizing customer experiences and improving KPIs.