Top Customer Success Jobs in NYC, NY

The Senior Associate, Client Success Manager fosters client relationships, coordinates with teams to deliver campaigns, and identifies growth opportunities. Responsible for onboarding, performance monitoring, and client feedback processes.

The Director of Customer Success will lead a team, drive customer retention, build strategies for success, and improve client engagement and onboarding processes.

The Head of School Success will design and implement systems to ensure long-term school engagement, collaborating across departments while leading a growing team.

The Customer Success Associate manages relationships with financial institutions, assists in strategic planning, coordinates process improvements, and ensures customer satisfaction through effective communication and troubleshooting.

As a Customer Success Manager, you will support customers post-sales, ensuring positive experiences, facilitating onboarding, managing accounts, and driving the adoption of GM Envolve solutions.

The Customer Success Manager will support post-sales for fleet clients, manage accounts, facilitate onboarding, and drive customer relationships.

The Manager of Client Success will oversee Clearline accounts, foster client relationships, manage campaign execution, and drive business growth through collaboration and data-driven insights.

Manage strategic customer accounts, driving business outcomes and maximizing value. Collaborate cross-functionally to develop customer journey, retention strategies, and product feedback.

The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.

The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.

As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.

The Mid-Market Customer Success Manager at Assembled manages customer accounts, drives business outcomes, and ensures ROI through relationship building and strategic initiatives.

The Customer Success Manager will build strong relationships with clients, manage onboarding, drive product adoption, and collaborate across teams to ensure client success with monday.com.

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.

The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.

The Customer Success Partner will manage relationships with enterprise dental practice partners, ensuring satisfaction and product adoption while addressing issues and identifying growth opportunities.

The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.

The Customer Success Manager at SailPoint ensures customer satisfaction, manages relationships, facilitates renewals, and advocates for customers' success through the effective use of SailPoint solutions.

Manage high-value customer portfolios, ensuring satisfaction and retention. Collaborate with teams, drive product adoption, and identify growth opportunities. Requires 5-7+ years in Customer Success or Account Management.

As a Principal Customer Success Manager, you will manage high-value customer accounts, drive value and adoption, and mentor other CSMs. You will lead initiatives and act as a trusted advisor to ensure long-term success for customers.

Lead and inspire the customer success team at EliseAI, ensuring exceptional client experiences while managing key accounts and driving strategic initiatives.

The Senior Customer Success Manager drives customer outcomes, maximizes retention, and manages strategic relationships to achieve measurable business results.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.