Top Biotech Customer Success & Experience Jobs in New York City, NY

The Corporate Account Manager will manage strategic agreements, drive revenue growth, develop national accounts, and deliver customer solutions in the Microelectronics segment.

The Associate Director/Director of Publications at Syndax Pharmaceuticals will develop and execute publication strategies, collaborating with Medical Affairs and managing publication activities to ensure compliance and quality.

The Solutions Account Manager is tasked with expanding CareDx's digital solutions in healthcare by managing accounts, driving sales, and ensuring customer satisfaction through consultative selling and effective collaboration with internal teams.

The Field Reimbursement Manager educates stakeholders on payer processes, eliminates access barriers for patients, and enhances treatment adherence while managing local territory issues.

The Account Manager drives customer growth, maintains relationships, and collaborates with internal teams to enhance service and exceed expectations, requiring 3+ years of relevant sales experience.

The Account Manager will drive bookings for sample storage services, develop new business opportunities, manage client relationships, and exceed annual sales goals.

The Human-Centered AI Interaction Reviewer will evaluate and enhance AI communication by assessing empathy, tone, engagement, and cultural accuracy in AI outputs.

The Clinical Applications Specialist provides clinical training and operational expertise for medical technology, supporting both customers and sales through effective education solutions in the healthcare sector.

Provide concierge-level customer support, resolve inquiries, process orders, generate quotes, and ensure customer satisfaction while managing relationships with various stakeholders.

The Retention Lead manages customer relationships post-fidelity for the HealthySteps model, ensuring site engagement and addressing challenges while promoting continuous improvement.