Top Biotech Customer Success & Experience Jobs in New York City, NY

Lead regional clinical application efforts for radiopharmaceutical products in the Northeast: build KOL/HCP relationships, provide technical training and support for imaging/therapy workflows, support field research and clinical trials, ensure compliance with regulations and company policies, and provide on-site and congress-based scientific support.

The Manager of Commercial Education oversees the training program for Caris Life Sciences, focusing on content creation, training delivery, and performance assessment to enhance the commercial team's effectiveness.

Support GxP Surveillance through monitoring regulatory requirements, daily screening of updates, and generating reports for regulators. No supervisory role involved.

The EMR Success Manager leads a team ensuring customer success with EMR integrations, manages operations, drives technical leadership, and partners cross-functionally to enhance the integration experience.

The Implementation Manager will oversee customer rollouts for Invert, managing complexities in bioprocess data implementations and driving customer adoption post-launch.

Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.

As a Clinical Imaging Specialist, you will demonstrate product features, train customers, improve satisfaction, and support sales efforts within assigned territories.

The Customer Experience Specialist at AgelessRx assists patients with inquiries related to longevity products, collaborates with the Clinical Support team, and helps improve customer experience processes.

The Product Support Scientist provides advanced technical support for complex issues involving sequencing technologies. Responsibilities include troubleshooting, collaborating with various internal teams, analyzing support trends, gathering customer feedback, and improving products and documentation.

The Solution Manager provides account management and technical support for customers, focusing on project management and strengthening customer relationships to ensure satisfaction.