Top Biotech Customer Success & Experience Jobs in New York City, NY

The Payer Engagement Account Director will drive payer opportunities, build relationships with payer accounts, lead meetings, and translate interest into agreements. Requires navigating complex organizations, maintaining pipeline management, and collaborating across functions to support evidence and access requirements.

The Customer Success Manager, Associate will build strategic relationships with oncology customers, champion their engagement, manage account insights, and drive product adoption while collaborating with internal teams to ensure customer satisfaction and retention.

Lead medical writing activities across drug portfolios, managing timelines and regulatory submissions while collaborating with various teams and enhancing processes.

Interns will gain hands-on experience in children's mental health by participating in training and working with children with selective mutism under supervision.

The Medical Science Liaison will support Tempus by educating healthcare professionals on oncology products and gathering insights for future developments, focusing on molecular oncology and genomic profiling.

The role involves achieving sales goals, managing leads in Salesforce, educating families on services, and nurturing client relationships in a fast-paced environment.

The role involves overseeing lot release activities, ensuring compliance with GMP, managing investigations, and supporting cross-functional teams in quality assurance.

The Clinical Research Associate conducts site visits, ensures compliance with regulations, monitors patient safety, and aids in subject recruitment and data management.

As a Pre-Sales, Data Science FAS Manager, you'll support sales by demonstrating the platform, addressing customer questions on analytics, and collaborating with Product and Data Science teams.

Provide expert-level support for laboratory automation and robotic systems. Troubleshoot issues, lead investigations, and collaborate with global teams for technical resolutions.