Top Cloud Customer Success & Experience Jobs in New York City, NY

The Senior Analyst Relations Manager will lead Wasabi's analyst relations program, develop relationships with key industry analysts, and influence revenue through strategic engagement and collaboration across teams.

Lead a team in delivering Zscaler solutions while managing cross-functional relationships, driving operational excellence, and overseeing team performance.

Oversee a team of Account Managers to drive revenue, report on metrics, and collaborate cross-functionally to enhance customer experiences and achieve company growth.

The Customer Support Specialist will troubleshoot customer issues, manage support requests, educate clients, and improve internal processes while collaborating with various teams.

As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.

The role involves technical pre-sales responsibilities, collaborating with teams, conducting technical workshops, and providing feedback to product management while demonstrating SailPoint's AI solutions to potential clients.

As a Client Executive, you will manage customer accounts, drive adoption of Cytora's AI solutions, and build relationships with clients while aligning strategic goals through business reviews and workshops.

The role involves partnering with Global GSIs to create and enable services, providing technical leadership, and driving sales pipelines through strong relationship management and technical expertise.