Top eCommerce Customer Success & Experience Jobs in New York City, NY

The Lead Supervisor I manages sales on the floor, coaches teams, analyzes sales data, fosters a customer-focused culture, and ensures compliance with company policies.

The role supports technical training and sales for Bose Luxury, engaging with clients and system design while ensuring high-performance installations and experiences.

Design and execute global enablement programs for sales teams, identifying gaps and creating training materials to improve sales performance and revenue growth.

Own post-sale client relationships for ecommerce partners: manage campaigns, analyze performance, identify growth and upsell opportunities, use AI-driven analytics to optimize results, and advocate client needs cross-functionally to drive measurable outcomes.

The Associate Customer Success Manager will manage a portfolio of SMB customers, focusing on retention and health improvement through proactive outreach, data monitoring, and collaboration with internal teams to resolve issues and enhance product usage.

As a Partnerships Associate, you will become the go-to expert on your category, manage seller relationships, drive marketing initiatives, and analyze data to enhance seller growth on Whatnot’s platform.

As a Partner Success Director, you'll manage partner relationships, drive growth and optimization strategies, and oversee onboarding while collaborating cross-functionally to enhance monetization and performance.

The Senior Account Manager is responsible for managing client relationships and executing programmatic advertising campaigns, while collaborating with internal teams to drive business growth and optimize performance.

The Senior Client Partner will manage brand partnerships, lead deal cycles, develop custom packages, and ensure the successful execution of collaborations at Babylist.

As a Senior Account Manager, you will own client relationships, drive revenue growth, lead campaign execution, and identify strategic upsell opportunities, with a focus on maximizing ROI and client retention.