Top eCommerce Customer Success & Experience Jobs in New York City, NY

Manage relationships with Square's largest Food & Beverage sellers, promoting account growth through tailored solutions and strategic insights. Drive customer satisfaction and serve as a liaison to product teams.

The Manager, Omni Channel Training will develop and lead training strategies for retail channels, ensuring the alignment of training initiatives with business objectives, and optimizing learning tools and content.

Design and execute global enablement programs for sales teams, identifying gaps and creating training materials to improve sales performance and revenue growth.

The Media Strategist will execute and optimize digital marketing campaigns using programmatic platforms, manage relationships with ad partners, and analyze performance metrics.

As an SMB Account Manager for the Food and Beverage team, you will support clients, manage partnerships, and drive growth by delivering tailored solutions and addressing their needs effectively.

The Workforce Manager leads capacity planning and scheduling for the Customer Experience team, forecasting needs based on contact volume, and generating performance reports. They collaborate cross-functionally with product teams for staffing requirements during platform launches.

As a Summer Intern in Product Engineering, you will work on technical SEO projects, improving domain health metrics and collaborating with various teams.

The Safety Specialist I will lead safety programs, conduct assessments, and provide training to mitigate risks and improve safety standards in supermarkets.

Support the configuration and optimization of customer service systems, including Zendesk and chatbots, while collaborating with various teams to enhance customer experiences.

As a Healthcare Account Manager, you will develop customer relationships, manage sales activities, and achieve revenue growth within assigned accounts in the NYC Queens metro area.