Top eCommerce Customer Success & Experience Jobs in New York City, NY

The Manager, Customer Experience will analyze post-purchase customer signals, drive initiatives for improvements, and collaborate across teams to enhance customer experiences.

The Partnerships Associate acts as an expert on seller dynamics, manages relationships with sellers, executes growth plans, spearheads marketing initiatives, and uses data analytics to drive category improvements.

The Strategic Account Manager will manage a major Entertainment account, driving growth and product adoption while coordinating internal and external teams, maintaining relationships, and leveraging data for optimization.

As a Senior Client Partner, you will lead revenue growth, develop strategic account plans, mentor peers, and manage executive client relationships to exceed sales targets while collaborating with cross-functional teams.

The Digital Editor will create and edit compelling travel content, analyze performance metrics, and collaborate with teams to enhance audience engagement.

Design and execute global enablement programs for sales teams, identifying gaps and creating training materials to improve sales performance and revenue growth.

The Director of Global IKEA Partnerships leads Taskrabbit's partnerships with IKEA, focusing on global strategy, execution, cross-region projects, and partnership growth.

As a Customer Success Manager, you will ensure customers achieve their goals with Klaviyo by providing tailored success plans, addressing issues, and fostering relationships with stakeholders.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

As a Customer Experience Advisor, you will manage student interactions to enhance their experience, handle escalations, and utilize support tools efficiently.