Top eCommerce Customer Success & Experience Jobs in New York City, NY

The Customer Experience Specialist drives sales by providing exceptional customer service, educating buyers on sustainable luxury fashion, and ensuring high-quality standards in product handling.

The Sr. Amazon Ads Account Manager will lead clients' Amazon ad strategies, manage campaigns, analyze performance data, and mentor junior team members.

The Client Success Associate manages post-sales relationships, drives campus launch and engagement, and handles cross-functional implementation and account growth.

Manage and grow SPREEAI's social media presence, create engaging content, interact with the community, and track performance metrics.

The Associate Director leads the Brand Services team, managing client relationships, developing strategies, and guiding a team of experts to enhance clients' performance in e-commerce and media.

Manage customer relationships post-onboarding, develop success plans, drive retention and expansion, lead strategic conversations, and advocate for customer needs internally.

Manage a book of business in the Crypto sector, provide data-driven insights, coordinate with teams, and assist with business reviews to enhance customer experience.

Lead and enhance CRM tooling and integrations to improve lifecycle marketing efficiency. Manage vendor relationships, resolve technical issues, and oversee data integrity.

Manage and optimize the onshore Customer Experience team and offshore partners, overseeing workforce management and ensuring high service quality.

The Customer Success Manager at Siena will manage customer portfolios, ensuring measurable outcomes and promoting product usage while fostering collaboration across teams.