Top Edtech Customer Success & Experience Jobs in New York City, NY

The Professional Services Manager will lead implementation and training in school districts, ensuring customer satisfaction and platform fidelity, while maintaining strong relationships and collaboration with stakeholders.

The Executive Assistant will support the CEO with operational tasks, manage office operations, coordinate meetings, and ensure an optimal office environment. Requires strong organizational skills and experience with C-level executives.

As a Student Success Coach, support students through motivation issues, resolve inquiries, and ensure academic progress towards graduation.

The Account Director manages customer relationships, ensures customer satisfaction, drives revenue growth, and develops strategic account plans. Responsibilities include mentoring, communicating company vision, and monitoring overall customer health.

As a Senior Solution Consultant, you'll guide organizations in utilizing Pluralsight's platform, conduct product demos, assist in pre-sales activities, and support enterprise sales teams with technical needs.

The Validation Services Representative reviews and processes transactions for assigned clients, ensuring adherence to policies and improving customer interactions. They collaborate with internal teams to enhance the customer experience and resolve issues.

The Senior Consumer Partner Success Manager manages Udemy's global consumer partnerships to enhance partner success, ensure alignment across teams, and drive measurable growth through effective program management and strategic insights.

The Strategic Account Manager will manage client relationships, oversee commercial aspects, drive account growth, and ensure customer satisfaction with LRN's SaaS solutions.

The Director of Customer Success & Growth will lead post-sale customer experiences, driving retention and expansion through effective operating models and cross-functional collaboration, while ensuring clients realize value and engage deeply with the product.

The Support Specialist will ensure smooth classroom operations, providing advanced tech support, troubleshooting, and coordinating with Tech Ops teams to maintain technology and infrastructure reliability.