Top Edtech Customer Success & Experience Jobs in New York City, NY

As a Customer Success Manager, you will manage relationships with strategic school districts, promote BrainPOP's resources, facilitate onboarding, and pursue growth opportunities while ensuring customer satisfaction and retention.

The Sr Manager, ProServe Onboarding leads the onboarding strategy for enterprise customers, ensuring quick value realization and operational excellence through team management and collaboration.

As Director of Partner Success, you will manage higher ed partnerships, drive enrollment goals, and ensure client satisfaction through strategic collaboration and communication.

The Project Manager, Principal Giving coordinates fundraising efforts, engages donors, and supports senior leadership in enhancing donor relationships and strategies for significant contributions.

The Career Services Advisor will assist students and graduates with career coaching, job search support, and employer relationship building to enhance employment opportunities.

The Account Manager manages daily workflows and serves as a liaison between internal teams and partners, ensuring project progress, client satisfaction, and overseeing budgets. They are responsible for quality control, task coordination, and maintaining communication with stakeholders.

The Strategic Federal Customer Success Manager oversees high-stakes government accounts, ensuring successful adoption of Handshake's services, building relationships, and delivering strategic value to federal agencies while navigating complex procurement processes.

As a Support Associate, you'll handle inquiries, resolve issues, maintain records, collaborate with the team, and enhance customer experience, ensuring satisfaction for parents and vendors.

As a Senior Executive Assistant, you will support C-level executives with calendar and travel management, internal event planning, and administrative support to senior leaders.

The Director of Product Solutions leads a national team to improve business performance, drives product consulting, and collaborates across various departments to align on strategy and sales goals.