Top Edtech Customer Success & Experience Jobs in New York City, NY

The Professional Services Manager will lead implementation and training in school districts, ensuring customer satisfaction and platform fidelity, while maintaining strong relationships and collaboration with stakeholders.

The Executive Assistant will support the CEO with operational tasks, manage office operations, coordinate meetings, and ensure an optimal office environment. Requires strong organizational skills and experience with C-level executives.

The Senior Partnership Manager will build and manage relationships with clinical partners to expand and improve externship experiences for graduates, driving alignment across teams and enhancing the healthcare workforce pipeline.

The Account Director manages customer relationships, ensures customer satisfaction, drives revenue growth, and develops strategic account plans. Responsibilities include mentoring, communicating company vision, and monitoring overall customer health.

As a Senior Solution Consultant, you'll guide organizations in utilizing Pluralsight's platform, conduct product demos, assist in pre-sales activities, and support enterprise sales teams with technical needs.

The Validation Services Representative reviews and processes transactions for assigned clients, ensuring adherence to policies and improving customer interactions. They collaborate with internal teams to enhance the customer experience and resolve issues.

The Senior Consumer Partner Success Manager manages Udemy's global consumer partnerships to enhance partner success, ensure alignment across teams, and drive measurable growth through effective program management and strategic insights.

The Support Specialist will ensure smooth classroom operations, providing advanced tech support, troubleshooting, and coordinating with Tech Ops teams to maintain technology and infrastructure reliability.

The Salesforce Administrator optimizes sales and support processes in SFDC, manages projects, collaborates across teams, and enhances customer experiences.

The Senior Enterprise Sales Engineer partners with the sales team to drive new business, educate clients, and lead presales activities. Responsible for showcasing solutions, identifying client needs, and delivering value-driven presentations, while occasionally attending industry conferences.