Top Edtech Customer Success & Experience Jobs in New York City, NY

As a Product Support Specialist, you will manage technical escalations, analyze user feedback, reproduce issues, and maintain product quality through detailed bug reporting and customer interactions.

The Summer Camp Director will manage daily camp operations, supervise staff, communicate with parents, and ensure a safe, fun environment for campers.

Lead in-person implementation of Paper's GROW tutoring across East Coast districts: coordinate onsite logistics, conduct in-person and virtual trainings, onboard and support students, build relationships with administrators and teachers, and expand district engagement while managing heavy travel.

The Site Director leads the summer camp, overseeing operations, training staff, and fostering relationships with campers and families. Responsibilities include managing camp logistics, developing teaching staff, and sometimes leading classes. The role involves ensuring a nurturing and engaging environment for children, particularly in STEM-related activities.

The Special Education Interventionist leads small-group instruction for grades K-4, teaches a rigorous curriculum, assesses student progress, and fosters a collaborative team environment while supporting student success.

The Assistant Director will support camp operations, supervising activities, managing safety and wellness, and training camp staff while fostering a self-directed environment for children aged 4-12.

As a Full Time Bus Monitor, assist the driver with safe transport of students, ensuring their safety and well-being throughout the journey.

As the Implementation Lead, you'll be responsible for onboarding new customers, ensuring successful system configuration, training users, and providing ongoing support to maximize customer satisfaction and retention.

The Associate Director teaches advanced math, manages classroom operations, assists in hiring staff, and contributes to campus logistics and community activities.

Manage the customer lifecycle for top-tier B2B clients, create success plans, collaborate with sales and marketing, strategize learning initiatives, and ensure product adoption and value for clients.