Top Edtech Customer Success & Experience Jobs in New York City, NY

The Executive Assistant/Paralegal provides administrative support to three executives, managing calendars, drafting documents, and supporting legal compliance. Candidates should possess executive support and paralegal experience, with strong communication skills and the ability to handle confidential information.

The Project Manager, Principal Giving coordinates fundraising efforts, engages donors, and supports senior leadership in enhancing donor relationships and strategies for significant contributions.

The Account Manager will build and maintain relationships with enterprise customers, managing accounts, driving retention, and expanding business opportunities. Responsibilities include identifying new opportunities, strategic account management, and communicating with clients frequently to ensure success of the Kaltura platform.

As a Support Associate, you'll handle inquiries, resolve issues, maintain records, collaborate with the team, and enhance customer experience, ensuring satisfaction for parents and vendors.

This role involves collaborating with school leaders to implement educational changes, conducting trainings, and renewing district contracts. Travel up to 30% is required.

As a Senior Executive Assistant, you will support C-level executives with calendar and travel management, internal event planning, and administrative support to senior leaders.

This internship offers college students an opportunity to gain real-world international sales and recruiting experience through LinkedIn outreach, recruiting support, and networking with CEOs.

Lead in-person implementation of Paper's GROW tutoring across East Coast districts: coordinate onsite logistics, conduct in-person and virtual trainings, onboard and support students, build relationships with administrators and teachers, and expand district engagement while managing heavy travel.

As the Implementation Lead, you'll be responsible for onboarding new customers, ensuring successful system configuration, training users, and providing ongoing support to maximize customer satisfaction and retention.

Manage the customer lifecycle for top-tier B2B clients, create success plans, collaborate with sales and marketing, strategize learning initiatives, and ensure product adoption and value for clients.