Top Edtech Customer Success & Experience Jobs in New York City, NY

The Account Manager II is responsible for managing and selling Renaissance Learning's products, achieving revenue goals through prospecting, renewals, cross-selling, and up-selling, while growing customer relationships and loyalty.

The Student Services Coordinator supports students by advising on academic issues, managing tutoring programs, and fostering student retention and satisfaction.

The Director of Business Development will guide Afton Partners' initiatives to enhance marketing and sales, develop relationships with clients, lead proposal efforts, and manage business development systems.

ParentSquare is seeking individuals to join their growing team in enhancing communication tools for schools and parents. The role involves promoting products that engage families and support educators.

The Renewals Lead will manage customer renewals and contracts, ensuring timely execution and optimizing pricing while collaborating with internal teams to enhance the customer experience.

The Manager, CSM will lead the SMB Customer Success team, focusing on developing engagement models, driving product adoption, mentoring CSMs, and achieving revenue targets, while maintaining high customer retention rates.

The YouTube Video Editor will produce high-quality educational videos, focusing on retention strategies, with a goal of posting over 400 videos per month.

The Curriculum Content Tester will review math, English, science, and social studies content for errors, ensure formatting matches designs, and document issues while collaborating with designers.

Seeking a full-time tenure-track Assistant Professor to teach project management courses, develop curricula, and engage with students online. Limited travel may be required.

The Sr. Director of Partner Success will lead the Partner Success team, focusing on client retention and expansion, improving systems and workflows, supporting team development, and driving engagement with higher education partners.

The Director of Solutions will develop peer-to-peer marketing strategies for pharmaceutical clients, leverage partnerships, and enhance customer engagement to drive sales and educational outcomes.

The Internal Enablement Manager will develop training resources, manage enablement platforms, and support internal product knowledge across teams to enhance K-12 educational practices.