Top Financial Services Customer Success & Experience Jobs in New York City, NY

The IT Support Specialist provides onsite technical assistance, manages SaaS applications, handles inventory, and ensures cybersecurity compliance while offering excellent customer service.

In this role, you'll partner with account executives to address technical hurdles, conduct demos, and manage proof of concept exercises, along with architecture reviews and scoping solutions for implementation.

The role involves resolving client inquiries, collaborating with internal teams, preparing service desk for new features, improving client experience, and team leadership.

The Business Analyst Intern will support data analysis, client migration processes, create dashboards, and improve workflow efficiency in a fast-paced environment.

As a Teller, you will process transactions, provide customer support, minimize risks, and help meet financial needs while building relationships.

The Client Services Associate supports institutional clients by ensuring their operational needs are met, enhancing client satisfaction through proactive service, troubleshooting, and system onboarding.

The Vice President, Client Success Team Lead will build and lead client success teams, focusing on maximizing revenue growth through an engaging client experience and collaboration with cross-functional teams.

Manage relationships with Square's largest Food & Beverage sellers, promoting account growth through tailored solutions and strategic insights. Drive customer satisfaction and serve as a liaison to product teams.

The Support Analyst in Financial Operations monitors client transactions, handles inquiries, utilizes Zendesk for managing requests, supports liquidity management, and optimizes operational processes.

The Customer Success Associate manages relationships with financial institutions, assists in strategic planning, coordinates process improvements, and ensures customer satisfaction through effective communication and troubleshooting.