Top Financial Services Customer Success & Experience Jobs in New York City, NY

The Implementation Engineer manages technical integrations for merchants, providing consultation and support during all project phases, while ensuring high-quality delivery and customer satisfaction.

Interns will engage in marketing and corporate responsibility projects, develop communications, assist with campaigns, and support community engagement efforts.

The Senior Manager of User Risk will lead fraud prevention and detection strategies, manage risk capabilities, and collaborate with teams to minimize losses while ensuring compliance.

As an SMB Account Manager for the Food and Beverage team, you will support clients, manage partnerships, and drive growth by delivering tailored solutions and addressing their needs effectively.

The role involves managing offshore teams in data operations, focusing on training, quality assurance, and process improvement, while fostering a collaborative culture.

The role involves delivering exceptional customer experiences, assisting with account openings, and providing product knowledge to help customers succeed financially. The banker will develop relationships with customers and collaborate with internal partners to meet their needs.

The Client Implementation Specialist guides the onboarding process for high-net-worth clients, ensuring successful integration with the Arch platform through tailored plans and proactive data management.

The Customer Success Manager will onboard and manage enterprise clients, coordinate internally for implementation, resolve issues, and maintain customer relations.

The Senior Manager of Opportunities Resolution leads the team's efforts in handling escalated member concerns, ensuring excellent customer service and managing complaint resolutions. This role involves overseeing multiple projects, fostering cross-department collaboration, and driving process improvements.

Assist the Business Development team by analyzing data, conducting market research, developing reports, and collaborating with cross-functional teams to support growth strategies.