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Top Financial Services Customer Success & Experience Jobs in New York City, NY

Reposted 5 Days AgoSaved
Hybrid
7 Locations
83K-120K Annually
Senior level
83K-120K Annually
Senior level
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Senior Solution Architect leads customer technical engagements, providing consulting, onboarding support, technical troubleshooting, and expertise for TransUnion's Global Fraud Solutions. This role involves developing integration manuals, enhancing processes, and supporting complex customer projects while mentoring teammates.
Top Skills: C#HTML5HTTPJavaJavaScriptExcelMs PowerpointMs WordPHPRest/JsonSQLWeb ServicesXML
5 Days AgoSaved
Hybrid
New York, NY, USA
119K-136K Annually
Senior level
119K-136K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
The role involves supporting luxury travel business development through event planning, B2B sponsorship strategies, and managing partnerships. Requires strong project management and relationship-building skills.
Reposted 5 Days AgoSaved
Hybrid
New York, NY, USA
Senior level
Senior level
Financial Services
As an Executive Assistant, you will manage calendars, coordinate meetings, handle travel logistics, process expenses, and liaise with executive clients, ensuring a high standard of administrative support.
Top Skills: MS Office
Reposted YesterdaySaved
Remote or Hybrid
USA
56K-60K Annually
Junior
56K-60K Annually
Junior
Artificial Intelligence • Fintech • Payments • Social Impact • Analytics • Financial Services • Automation
The Support Specialist will manage high inbound customer interactions, resolving account issues and improving processes while adhering to compliance.
Top Skills: Google WorkspaceTwilioZendesk
Reposted 5 Days AgoSaved
Hybrid
New York, NY, USA
144K-204K Annually
Senior level
144K-204K Annually
Senior level
Fintech • Software • Financial Services
The Senior Relationship Manager nurtures client partnerships in the insurance sector, ensuring satisfaction and advocating for growth through Clearwater's analytics solutions.
Top Skills: Analytics SolutionsFinancial ReportingInvestment Accounting
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6 Days AgoSaved
In-Office
New York, NY, USA
100K-160K Annually
Mid level
100K-160K Annually
Mid level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
The role involves supporting Customer Experience teams by improving workflows and documentation, assisting with training, and maintaining processes. It's hands-on work focused on operational efficiency and enablement.
Reposted 6 Days AgoSaved
Easy Apply
In-Office
New York, NY, USA
Easy Apply
40-40 Annually
Internship
40-40 Annually
Internship
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Intern will assist in process optimization, data analysis, improving employee experiences, and supporting project execution within the EWX team at Coinbase.
Top Skills: AsanaGoogle WorkspaceJIRALucidchart
7 Days AgoSaved
Easy Apply
Hybrid
New York, NY, USA
Easy Apply
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Fintech • Software • Financial Services
The Director of People Data & Analytics will lead analytics strategy, transforming workforce data into actionable insights for decision-making and strategy shaping. Responsibilities include overseeing data governance, building HR dashboards, and collaborating with finance and operations teams.
Top Skills: LookerPower BISigmaSnowflakeTableau
7 Days AgoSaved
Easy Apply
Hybrid
New York, NY, USA
Easy Apply
170K-200K Annually
Senior level
170K-200K Annually
Senior level
Fintech • News + Entertainment • Software • Database • Financial Services
The role involves supporting product adoption through demos, gathering client feedback, and collaborating with sales and product teams to enhance offerings.
Top Skills: Credit IntelligenceData AnalyticsFinancial TechnologySolutions-Based Demos
Reposted 7 Days AgoSaved
In-Office
New York, NY, USA
110K-140K Annually
Mid level
110K-140K Annually
Mid level
Fintech • Information Technology • Financial Services
The Associate - Technical Support Level 2 provides technical support, manages IT service communication, leads technology projects, and ensures client satisfaction through effective issue resolution and collaboration with various teams.
Top Skills: Ai ToolsJIRAMicrosoft CopilotMicrosoft Office 365ServicenowSmartsheetWindows Operating System
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