Top Financial Services Customer Success & Experience Jobs in New York City, NY

The Channel Sales Support Agent supports resellers and sales teams by providing product knowledge, resolving sales inefficiencies, and maintaining essential sales documentation.

The Client Success Director manages enterprise client relationships, overseeing implementation, engagement, and renewals while ensuring a high-quality client experience.

The Client Enablement Lead will oversee client and internal training resources, manage documentation strategy, and enhance the onboarding experience to foster self-sufficiency and knowledge sharing.

The Client Success Strategist is responsible for managing client relationships post-onboarding, ensuring satisfaction, conducting training, and identifying growth opportunities.

As a Technical Account Manager, you'll act as the technical expert for strategic partners, leading technical integrations, troubleshooting, and transforming partner feedback into structured product input while developing documentation and guides.

Support customer relationships, assist with strategic planning, coordinate process improvements, manage upselling, troubleshoot issues, and communicate internally for customer delight.

The Enterprise Client Success Manager will manage enterprise client relationships, ensuring adoption, satisfaction, and growth while providing operational support and insights for strategic account expansion.

Lead the global Technical Account Management team, enhancing partnerships with Cash App Pay, Afterpay, and Clearpay merchants while focusing on strategy, performance metrics, and team development.

The Customer Success Representative will provide software support, troubleshoot issues, communicate with clients, and enhance customer experience at Pontera.

As a Systems Administrator, you'll manage cloud services, identity management, and endpoint configuration while optimizing and supporting essential IT systems and collaborating with teams.