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Top Fintech Customer Success & Experience Jobs in New York City, NY
Fintech • Mobile • Software • Financial Services
The Senior Manager of Opportunities Resolution leads the team's efforts in handling escalated member concerns, ensuring excellent customer service and managing complaint resolutions. This role involves overseeing multiple projects, fostering cross-department collaboration, and driving process improvements.
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Fintech • Software • Financial Services
Assist the Business Development team by analyzing data, conducting market research, developing reports, and collaborating with cross-functional teams to support growth strategies.
Top Skills:
Data AnalysisSaaS
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Senior Solution Architect leads customer technical engagements, providing consulting, onboarding support, technical troubleshooting, and expertise for TransUnion's Global Fraud Solutions. This role involves developing integration manuals, enhancing processes, and supporting complex customer projects while mentoring teammates.
Top Skills:
C#HTML5HTTPJavaJavaScriptExcelMs PowerpointMs WordPHPRest/JsonSQLWeb ServicesXML
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The Account Manager will manage relationships, oversee projects and governance, and drive new business opportunities for Mastercard's credit portfolio.
Fintech • Machine Learning • Payments • Software • Financial Services
The role involves supporting luxury travel business development through event planning, B2B sponsorship strategies, and managing partnerships. Requires strong project management and relationship-building skills.
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Beauty • Enterprise Web • Fintech • Payments • Software
The Sales Enablement Specialist will optimize onboarding, drive ongoing training, assess skills, and maximize tool adoption to enhance sales performance.
Top Skills:
GongHubspotSalesloft
Artificial Intelligence • Fintech • Payments • Social Impact • Analytics • Financial Services • Automation
The Support Specialist will manage high inbound customer interactions, resolving account issues and improving processes while adhering to compliance.
Top Skills:
Google WorkspaceTwilioZendesk
Reposted 5 Days AgoSaved
Fintech • Software • Financial Services
The Senior Relationship Manager nurtures client partnerships in the insurance sector, ensuring satisfaction and advocating for growth through Clearwater's analytics solutions.
Top Skills:
Analytics SolutionsFinancial ReportingInvestment Accounting
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
The role involves supporting Customer Experience teams by improving workflows and documentation, assisting with training, and maintaining processes. It's hands-on work focused on operational efficiency and enablement.
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Intern will assist in process optimization, data analysis, improving employee experiences, and supporting project execution within the EWX team at Coinbase.
Top Skills:
AsanaGoogle WorkspaceJIRALucidchart
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Top Companies in New York City, NY Hiring Customer Success + Experience Roles
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