Top Fintech Customer Success & Experience Jobs in New York City, NY

The Senior Solution Architect leads customer technical engagements, providing consulting, onboarding support, technical troubleshooting, and expertise for TransUnion's Global Fraud Solutions. This role involves developing integration manuals, enhancing processes, and supporting complex customer projects while mentoring teammates.

The Account Manager will manage relationships, oversee projects and governance, and drive new business opportunities for Mastercard's credit portfolio.

The role involves supporting luxury travel business development through event planning, B2B sponsorship strategies, and managing partnerships. Requires strong project management and relationship-building skills.

The Sales Enablement Specialist will optimize onboarding, drive ongoing training, assess skills, and maximize tool adoption to enhance sales performance.

The Support Specialist will manage high inbound customer interactions, resolving account issues and improving processes while adhering to compliance.

The Senior Relationship Manager nurtures client partnerships in the insurance sector, ensuring satisfaction and advocating for growth through Clearwater's analytics solutions.

Intern will assist in process optimization, data analysis, improving employee experiences, and supporting project execution within the EWX team at Coinbase.

The Director of People Data & Analytics will lead analytics strategy, transforming workforce data into actionable insights for decision-making and strategy shaping. Responsibilities include overseeing data governance, building HR dashboards, and collaborating with finance and operations teams.

The role involves supporting product adoption through demos, gathering client feedback, and collaborating with sales and product teams to enhance offerings.

The role involves managing end-to-end event execution for trade shows and conferences, overseeing logistics, and driving marketing campaigns to enhance customer engagement and ROI.