Top Fintech Customer Success & Experience Jobs in New York City, NY

The Sales Enablement Specialist will optimize onboarding, drive ongoing training, assess skills, and maximize tool adoption to enhance sales performance.

The Support Specialist will manage high inbound customer interactions, resolving account issues and improving processes while adhering to compliance.

The Senior Relationship Manager nurtures client partnerships in the insurance sector, ensuring satisfaction and advocating for growth through Clearwater's analytics solutions.

Intern will assist in process optimization, data analysis, improving employee experiences, and supporting project execution within the EWX team at Coinbase.

The Director of People Data & Analytics will lead analytics strategy, transforming workforce data into actionable insights for decision-making and strategy shaping. Responsibilities include overseeing data governance, building HR dashboards, and collaborating with finance and operations teams.

The role involves supporting product adoption through demos, gathering client feedback, and collaborating with sales and product teams to enhance offerings.

The role involves managing end-to-end event execution for trade shows and conferences, overseeing logistics, and driving marketing campaigns to enhance customer engagement and ROI.

The App Growth & Retention Manager will drive app engagement, optimize deposits, manage user retention strategies, and analyze churn to boost LTV.

Lead and empower a large onboarding team, driving operational excellence, shaping customer onboarding strategies, and utilizing AI solutions for efficiency.

The Account Manager will build and maintain relationships with existing customers, identify growth opportunities, and ensure customer satisfaction while collaborating with internal teams.