Top Fintech Customer Success & Experience Jobs in New York City, NY

The Senior Relationship Manager will manage client relationships, ensure high standards of client experience, conduct meetings, and mentor teams while analyzing client data and industry trends.

Assist the marketing and sales teams by supporting campaign execution, conducting market research, and optimizing marketing processes during a 10-week hybrid internship.

As a Manager of Account Management at Mastercard in Tajikistan, you'll drive sales, develop strategies, analyze profitability, and manage customer relationships. You'll lead projects, execute contracts, and enhance customer profitability through tailored product recommendations.

The Director of Account Management will lead strategic relationships with partners, drive revenue growth, create alignment on business strategies, and manage negotiations, ensuring successful project execution.

The Director of Account Management will manage relationships with assigned partners, drive revenue growth, and develop mutually beneficial strategies and business cases, while providing customer-specific financial recommendations.

Drive account expansion within existing customer base, develop account strategies, maintain executive sponsorship, and foster relationships to identify cross-sell opportunities.

The Enterprise Customer Success Manager will oversee customer relationships, drive adoption and revenue, and collaborate across teams to enhance product value and optimize performance.

The Business Operations Analyst will manage partner onboarding processes, coordinate across departments, improve reporting templates, and support broader business operations initiatives.

The role involves managing compliance programs including SOC and GDPR, leading audits, and building a compliance culture within the organization.

As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.

Provide IT support, deliver customer service, manage employee equipment, maintain user access, and improve digital workplace efficiency.

In this role, you'll partner with account executives to address technical hurdles, conduct demos, and manage proof of concept exercises, along with architecture reviews and scoping solutions for implementation.

The role involves resolving client inquiries, collaborating with internal teams, preparing service desk for new features, improving client experience, and team leadership.

As a Teller, you will process transactions, provide customer support, minimize risks, and help meet financial needs while building relationships.

The Tech Support Consultant provides assistance in troubleshooting user problems, coordinates hardware/software purchases, and offers executive-level support while leading junior staff.