Top Healthtech Customer Success & Experience Jobs in New York City, NY

Manage relationships with enterprise clients, provide strategic guidance, resolve complex issues, and identify growth opportunities while ensuring client satisfaction.

The Account Director manages customer relationships, ensures customer satisfaction, drives revenue growth, and develops strategic account plans. Responsibilities include mentoring, communicating company vision, and monitoring overall customer health.

The Regional Outreach Manager will drive partnerships, sales, and business growth in the NYC community, focusing on strategic alliances and relationship management.

Oversees CX support teams, manages staffing and performance, fosters team development, and partners cross-functionally to improve operations.

The Head of Client Success will lead the Client Success function, drive client outcomes, develop teams, and shape programs to enhance customer satisfaction and revenue for Sage's solutions.

The Group Account Manager will manage and expand Freed's B2B customer base, ensuring satisfaction and onboarding of medical groups while identifying expansion opportunities.

As a Provider Experience Specialist, you will deliver exceptional customer service to healthcare providers, upselling features and ensuring a smooth user experience.

Lead and manage a team focused on customer experience and operational efficiency, developing workflows, analyzing performance data, and fostering a supportive culture.

As a Strategic Accounts Director, you'll manage relationships with major healthcare clients, driving engagement and retention while ensuring success through strategic planning and execution.

As a Provider Success Associate, you will support over 21k providers, responding to inquiries, managing tickets, and advocating for providers' needs while collaborating with cross-functional teams to ensure a positive provider experience.