Top Healthtech Customer Success & Experience Jobs in New York City, NY

The Senior Client Success Manager will manage large market client relationships, ensuring client satisfaction and engagement while identifying risks and opportunities. This role involves tracking KPIs, project management, and collaboration with cross-functional teams to deliver high-quality client experiences.

The Senior Clinical Data Manager oversees clinical trial databases, ensures data quality, and acts as a liaison between eClinical and sponsor personnel, managing data management tasks across projects.

As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.

The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.

The Partner Account Manager will drive partner success by building relationships, overseeing onboarding, and ensuring satisfaction with Spark's platform.

The Multi Location Group Trainer will deliver in-person clinical training, coach dental staff in adopting digital workflows, and assess practice readiness with travel up to 85%.

The Medical Science Liaison will support Tempus by educating healthcare professionals on oncology products and gathering insights for future developments, focusing on molecular oncology and genomic profiling.

This role involves managing customer engagement for the Touch Surgery Ecosystem, enhancing adoption and satisfaction, and collaborating with teams to optimize product integration in healthcare settings.

Lead and manage the global customer support function, establishing strategies, standards, and architecture for exceptional member support across markets. Drive transformation and performance metrics while integrating AI to enhance service delivery and team efficiency.

The Experience Coordinator ensures seamless customer experiences by managing appointments, coordinating spa services, and providing excellent guest service while promoting spa offerings.