Top Healthtech Customer Success & Experience Jobs in New York City, NY

The Account Manager will manage relationships with Pharmaceutical clients, ensure satisfaction, drive revenue growth, and deliver successful campaigns.

As a Lead Client Facing Analyst, you will design and implement decision automation programs for PaaS clients while analyzing data, enhancing automation performance, and ensuring client satisfaction.

As a Customer Support Associate, you will assist health insurance agents and clients, addressing inquiries and ensuring effective issue resolution while collaborating with internal teams.

The Medical Director, Patient Safety ensures safe care experiences, responds to clinical events, develops safety protocols, and educates providers, focusing on ethical, high-quality care.

The Solutions Architect will lead technical implementations, define deployment specs, and support integrations, ensuring successful customer deployments and collaborating across teams.

The Senior Support Operations Analyst will enhance CS infrastructure through technical solutions, manage support tools, and improve operational efficiency with data insights.

The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.

The Senior Clinical Data Manager oversees clinical trial databases, ensures data quality, and acts as a liaison between eClinical and sponsor personnel, managing data management tasks across projects.

Lead and scale strategic partnerships while ensuring operational excellence. Influence stakeholders, manage priorities, and improve processes in a healthcare environment.

As a Senior Account Manager, you will strengthen relationships with corporate veterinary partners, strategize account growth, collect product feedback, and adapt to market changes, all while representing Vetcove's value effectively.