Top Healthtech Customer Success & Experience Jobs in New York City, NY

Provide tier 1 and tier 2 technical support, troubleshoot issues, maintain documentation, and collaborate with teams to improve product experience.

The Senior Associate manages the development and delivery of learning solutions, coordinating projects, collaborating with vendors, and enhancing learning design.

As a Behavioral Health Advocate, you will assist Medicaid enrollees in accessing community services, manage aftercare, and be the clinical liaison between health plan staff and providers, ensuring enrollees are stable in the community.

The Professional Services Manager will lead implementation and training in school districts, ensuring customer satisfaction and platform fidelity, while maintaining strong relationships and collaboration with stakeholders.

The Key Account Director will develop global strategies, build executive relationships in pharmaceutical sectors, negotiate contracts, and drive revenue growth for Tempus Data and AI solutions, while aligning with cross-functional teams and tracking progress against goals.

As a Tier 1 Customer Support Associate, you will manage customer issues, triage tickets, ensure service quality, and collaborate with teams to enhance customer experience.

The Founding Success Lead at Marble will build systems for customer retention, collaborate with teams on growth strategies, and design journeys for school success.

The Lifecycle Marketing Lead will own and optimize D2C member engagement strategies, enhance retention, and drive long-term health outcomes through targeted marketing initiatives.

The Senior Partnership Manager will build and manage relationships with clinical partners to expand and improve externship experiences for graduates, driving alignment across teams and enhancing the healthcare workforce pipeline.

The role involves designing data architectures, establishing governance frameworks, integrating AI, managing teams, and delivering technology solutions in healthcare contexts.