Top Healthtech Customer Success & Experience Jobs in New York City, NY

Provide technical support for customers experiencing API issues, debug problems, write documentation, and assist throughout the customer journey.

Develop and execute strategies for partnerships, manage revenue targets, collaborate with teams, and serve as an advisor for assigned partners.

The Head of School Success will design and implement systems to ensure long-term school engagement, collaborating across departments while leading a growing team.

The Internal Medicine Field Medical Director leads medical strategies, engages with external stakeholders, communicates medical information, and enhances patient care through collaboration.

Provide tier 1 and tier 2 technical support, troubleshoot issues, maintain documentation, and collaborate with teams to improve product experience.

As a Behavioral Health Advocate, you will assist Medicaid enrollees in accessing community services, manage aftercare, and be the clinical liaison between health plan staff and providers, ensuring enrollees are stable in the community.

The Professional Services Manager will lead implementation and training in school districts, ensuring customer satisfaction and platform fidelity, while maintaining strong relationships and collaboration with stakeholders.

The Key Account Director will develop global strategies, build executive relationships in pharmaceutical sectors, negotiate contracts, and drive revenue growth for Tempus Data and AI solutions, while aligning with cross-functional teams and tracking progress against goals.

The Lifecycle Marketing Lead will own and optimize D2C member engagement strategies, enhance retention, and drive long-term health outcomes through targeted marketing initiatives.

Teach and facilitate online classes for a Sterile Processing Technician program, prepare students for certification, and support their academic progress.