Top Healthtech Customer Success & Experience Jobs in New York City, NY

As a Customer Success Manager, you'll enhance provider performance by understanding goals, upselling features, and improving overall satisfaction on the Zocdoc platform.

The Technical Account Manager supports and optimizes EHR integrations for Enterprise clients, ensuring system stability and enhancing client success through proactive technical support and troubleshooting.

Looking for an empathetic Clinician Support Representative to assist clinicians in utilizing Freed's AI tools, manage interactions, and improve user experience with support and feedback.

As an Associate Consultant, you'll collaborate with project teams to learn consulting skills, configure Veeva products, support clients, and ensure successful implementations.

Develop and execute strategies for partnerships, manage revenue targets, collaborate with teams, and serve as an advisor for assigned partners.

The Client Success Manager will manage relationships with regional leaders, enhancing the implementation of Sage's products, driving adoption, and ensuring successful outcomes for older adult care systems.

The Customer Service Associate provides excellent customer support, resolves inquiries about benefits, billing, and physician assignments while meeting productivity standards.

Manage relationships with enterprise clients, provide strategic guidance, resolve complex issues, and identify growth opportunities while ensuring client satisfaction.

The Care Operations Associate manages families' referrals, guiding them through the intake process with empathy, and collaborates with teams to improve workflows and tools.

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.

Responsible for designing and implementing training programs for Sales and Customer Success teams, improving performance through metrics, and collaborating with departments for training needs.